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Forum Discussion
No additional space on Business Advanced
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
don't understand. Why $1,150?
DBXCommunity
Community Manager
Community ManagerHi Niitr0,
The price of your Advanced account will not change. You will be able to keep your current storage at the time you are notified along with the 5TB granted to existing Advanced accounts. If you wish to add storage in November, that will increase cost according to the pricing model posted above and in the linked post.
Hi DBXCommunity - some wording in the blog post is confusing. We have 20 legitimate users and are stuck at 46 TB quota.
Customers using less than 35TB of storage per license—over 99% of Advanced customers—will be able to keep the total amount of storage their team is using at the time they’re notified, plus an additional 5TB credit of pooled storage, for five years at no additional charge to their existing plan.
The above statement makes us think we will be increased to 51 TB (46 + 5) before we would have to incur extra cost. But this other statement:
Starting today, customers who purchase a Dropbox Advanced plan with three active licenses will receive 15TB of storage space shared by the team—enough space to store about 100 million documents, 4 million photos or 7500 hours of HD video. Each additional active license will receive 5TB of storage.
would make us eligible for 100TB (15 + 17*5) on our account before incurring extra cost. Which is it? And as a long time customer if it is the first why would we be penalized?
- Ok so if I understood correctly, I can keep my 150 tb for 77€ per month, if I want to add 5to I will pay 5x10€. So 77+ 5x10 every month or just the month or I ask for this increase?
asi mismo con la politica todo 1 tera sera a 10 dolares
- La política de 1TB mensual fue temporal... 🧐
