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sync online only to free up space AFTER disk is full

sync online only to free up space AFTER disk is full

mgkuzyk
New member | Level 2
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If changing to online-only AFTER a drive is full, will dropbox move files from local drive to online so that free space increases?

1 Accepted Solution

Accepted Solutions

ppeixoto
Helpful | Level 6
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Thanks.

This helped identify the problem.

Files deleted. Problem solved.

View solution in original post

21 Replies 21

Rich
Super User II
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@mgkuzyk wrote:

If changing to online-only AFTER a drive is full, will dropbox move files from local drive to online so that free space increases?


You need at least some free space so Dropbox can work. If you fill the drive completely, syncing stops.

bradh0999
Explorer | Level 4
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How do I change to online only?  I am doing what it says and it will not work.  I am going crazy!!!

Jay
Dropbox Staff
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Hi @bradh0999, can you give us more information on how it isn't working, and the exact steps you're following?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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ppeixoto
Helpful | Level 6
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I have the same problem.
I want some folders to be online only (to free up space on my computer's disc).
I go to Windows Explorer;
I open the dropbox folder;
I select the folder I want to put online only;
Right-click on the folder;
I don't have the "make online only" option

Walter
Dropbox Staff
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Hey @ppeixoto, sorry to hear you're having issues with this.

 

Could you please let us know the desktop app's exact status and version as shown in your system tray at the moment?

 

Is it 'up to date' or still syncing perhaps? 

 

Can you also send us a screenshot of the options you get when you right click on your files or folders inside your Dropbox folder? 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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ppeixoto
Helpful | Level 6
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Now I can see the options.
However, despite having put almost all the folders in the "Make online-only" option, my disc is always full and I get notifications from dropbox saying that my disc is full.

Jay
Dropbox Staff
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Have you tried clearing the Dropbox cache folder to see if this helps?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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ppeixoto
Helpful | Level 6
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Thank you. I already did that, but it didn't help. I still have the problem.
I have 100 GB (107 427 745 583 bytes) in the Dropbox folder, of which 43.9 GB (47 167 643 648 bytes) is the size of the disc.
But I have almost all the folders in make online-only.
What if I move the Dropbox folder on my PC to another disc?

Walter
Dropbox Staff
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Hey @ppeixoto, could you send us a screenshot of where you're spotting the space discrepancy so that we can have a visual too?

 

If you'd like to move your Dropbox folder to another drive, you can follow the steps outlined here


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Top contributors to this post

  • User avatar
    Jay Dropbox Staff
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    bradh0999 Explorer | Level 4
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    ppeixoto Helpful | Level 6
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