Calculate Size is Unavailable, earlier topic didn't help

[Lau85]

Hi,

I have the 2TB plan. When I log into the browser I don't get any option of seeing/calculating the size of a file or folder. Tried other browsers as well. It is just not there. So tried this in multiple browsers:

1. Sign in via the website.
2. Select the Files tab. 
3. Click a column header.
4. Choose the option Size.
5. Hover over the folder and click the check box next the folder you’re interested in.
6. The option to Calculate size should appear in the right sidebar.

I hope there is a simple solution.

[Rich]

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@Lau85 wrote:

When I log into the browser I don't get any option of seeing/calculating the size of a file or folder. ... It is just not there.

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[Lau85]

That icon is not appearing, that option is not appearing.

[Rich]

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@Lau85 wrote:
That icon is not appearing, that option is not appearing.

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Can you provide a screenshot of the full page you're seeing? Be sure to mask any private information.

[Lau85]

Of course, I hope this clears it up 🙂

[Здравко · Accepted solution]

Hi @Lau85,

Make sure you have selected the size column check mark:

Hope this helps.

[Lau85]

Yes thank you so much! So weird I didn’t find anyone showing and saying this in any other topics on any website. 🙏

[aammash]

where Calculate size not showing now i want to know folder size

[Nancy]

Hey @aammash! Where do you get stuck exactly? Is there an option you don’t see on your end?