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Forum Discussion
ins1der
3 years agoNew member | Level 2
Can't download RAR file from a link because of an unknown error
so my friend gave me dropbox link with RAR file but i cant download it because of the unknown error
what i need to do?
help me please
1 Reply
- Hannah3 years ago
Dropbox Community Moderator
Hey ins1der, thanks for bringing this to our attention.
How large is the file you're trying to download?
If you open the link using a different browser, are you able to successfully download the content?
Let me know and we'll go from there.
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