Error 500 when attempting to sign in on the site

[dbolton1202]

i am getting an error 500 when i try to sign in

ive already cleared my cache and tried using a different browser

i submitted a bug report using the "self serve tool" and received an automated response to use the "self serve tool"

this has been going on since yesterday and i dont see any outages listed on the outages page

someone please get back to me asap with a resolution

[Mark]

Duplicate post: https://www.dropboxforum.com/t5/Error-messages/Error-500/m-p/206408#M11302

[Mark]

Try using a different browser, downloading it in smaller chunks, using Incognito mode and clearing the cache and cookies on your system.

[PetteriHeng]

Hi, it is Th 23 March 2017. I am trying to open the "Deleted Files" folder in DB but I get

Error (500)

Something went wrong. Don't worry, your files are still safe and the Dropboxers have been notified. Check out our Help Center and forums for help, or head back to home.

I need to restore some files that were accidentally deleted, but I can't. Pls help. I've used two different browsers and both incognito and normal modes. Seems the problem is with DB service?

[PetteriHeng]

Problem seems to be resolved. Thanks.

[Mellepour]

I have the same problem :// - and its only a 3 minut long audio file

[AnneMC]

Hi I'm having error (500) message too as I sign in.

Error (500)

Something went wrong. Don't worry, your files are still safe and the Dropboxers have been notified. Check out our Help Center and forums for help, or head back to home.

any advice? 

[friedi84]

i have the same problem

[aigarsj]

The same problem. And it won't sync files either from desktop app (Mac OS). Though it allows to log into the community section with the same credentials.

[k4nt86]

same problem here

[ivancomia]

Same here. Maybe it's an error with their servers