cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We just wanted to say thank you! Check out our customer appreciation video here.

View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How can I preview my files in full-screen mode on the website and not in quick view?

How can I preview my files in full-screen mode on the website and not in quick view?

amcoffice
Collaborator | Level 10
Go to solution

Suddenly I cannot open and files (documents or photos) in full-screen mode. Instead I get a split screen with the file shown only on the far-right third of the page. Is there some new way to open a file? Or please tell me how to get full view of files on the website.

Can we please stop constantly changing features that seem to work just fine?

First the photo-collage folder thumbails (still not option for that irritating change) and now chopping off our view screen without no notice or (easy) way to figure out how to change to full view.

Moreover, if Dropbox is going to change something, can't Dropbox send subscribers an email or something explaining the changes and how to work with (or without) them instead of ambush and surprise.

Seems like Dropbox makes incessant changes just to satisfy only one type of customer (i.e., not me).

Thanks, Judith

2024-04-08 Dropbox - split screen view no full screen view.jpg

1 Accepted Solution

Accepted Solutions

Hannah
Dropbox Staff
Go to solution

Hey @amcoffice, thanks for reaching out to us on the Dropbox Community.

 

We really appreciate your comments on this feature and I wanted to let you know that I've passed your feedback to our team.

 

If you'd like to open your files in full-screen mode, you can simply click on the "open" button at the top right corner of the "quick view" preview and the file will open in full screen.

 

You can also disable quick view, if you want.

 

At the top right corner of your "all files" page, you'll see the following button, which will allow you to switch to full-screen previews.

 

web_preview.png

 

I hope this helps, but let me know if you need anything else!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

View solution in original post

3 Replies 3

Hannah
Dropbox Staff
Go to solution

Hey @amcoffice, thanks for reaching out to us on the Dropbox Community.

 

We really appreciate your comments on this feature and I wanted to let you know that I've passed your feedback to our team.

 

If you'd like to open your files in full-screen mode, you can simply click on the "open" button at the top right corner of the "quick view" preview and the file will open in full screen.

 

You can also disable quick view, if you want.

 

At the top right corner of your "all files" page, you'll see the following button, which will allow you to switch to full-screen previews.

 

web_preview.png

 

I hope this helps, but let me know if you need anything else!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

amcoffice
Collaborator | Level 10
Go to solution

Thank you, Hannah, for the prompt response.

I have disabled Quick View. 👏😎

Thanks again,

Judith

Hannah
Dropbox Staff
Go to solution

Happy to help, Judith!

 

If you need anything else, let us know.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Hannah Dropbox Staff
  • User avatar
    amcoffice Collaborator | Level 10
What do Dropbox user levels mean?