Re: Very slow opening files and folder

alecot18

Hi everyone, I'm using Dropbox (firmware n. 166.3.2831) on my gaming laptop running Windows 11. Everything run smoothly until some days ago, when Dropbox suddenly became very slow when clicking to open folder or file: it takes MANY seconds (10-15 seconds at least). This causes a huge slowdown in the user experience, I can't even work in these circumstances.
Of course this is a problem related to the Dropbox folder only, local folders run as smooth as they should.
How can I fix that? Thanks.

EDIT: apparently there's a conflict between Dropbox and iCloud for Windows; deleting the latter, Dropbox app works.

Walter

Hey @alecot18, thanks for flagging this with us.

Out of curiosity, can you see if this also happens when using our latest, stable version of the app from this page?

Keep us posted!

Walter
Community Moderator @ Dropbox
dropbox.com/support

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drprc

I just tried this suggestion and installed the stable build. I wasn't sure whether to install the standard installer or the offline installer (doesn't appear to be a 64 bit), so I tried both of them. No difference. It takes forever to open a small file; no difference as to what type of file they are all opening too slow to be acceptable.

alecot18

@drprc if you have iCloud for Winodws installed, try unistalling and re-installing it. In my case, the problem is solved.