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Why is my .mov audio out of sync when streaming from Dropbox?

Why is my .mov audio out of sync when streaming from Dropbox?

GMo1
Helpful | Level 5
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So I make a Quicktime video in protools.Quicktime plays back in sync.I upload to Dropbox,email link..Quicktime plays back way out of sync when streaming from Dropbox via email link?  If I download Quicktime from Dropbox onto desktop,it plays in sync once again?

Any help is very appriciated! 

    Thanks!

44 Replies 44

cb1234veryannoyed
New member | Level 2
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IS THIS A JOKE???? Has anyone resolved this? 

 

 

I want a full refund. 

GingerWolficorn
New member | Level 2
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It is def something dropbox is doing in the upload process lol their lack of meaningful reply or addressing the issue is laughable

JimH3
New member | Level 2
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Having the exact same issue,  save a file from my iPhone into Dropbox and now the video's audio is not in synch. Looking for a solution, this is how we share video clips with my creative team.

reefshark
Helpful | Level 5
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It stuns me how many people don’t bother to read the entire thread. I posted the solution months, maybe a year, ago. It has nothing to do with Dropbox and everything thing to do with embedded codex. Do a little research.

miloshima16
New member | Level 2
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Did you figure out a specific codec that works?  I feel like a standard h264 should obviously stream just fine?

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    miloshima16 New member | Level 2
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