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I am so frustrated with my account today. Four times I have had to verify it is me. When I try to open my "home" or "files" - I cannot see the files. I get a white page with shaded file folders. No words. Won't open. I don't want to read articles on "how to......". Please tell me what is going wrong.
By the way - I have no idea which of your suggested categories pertain to my issue.
Thank you.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi there, I keep getting an error message when I try to share files -- or when I try to copy the shareable link and then try to navigate to it, I get the error message: 'This site cannot be reached'.
Your site is down
I have the same issue. Error 500.
Hi all
There is something really wrong with DropBox tonight. I've two ISPs here (fibre and copper) and all other websites I'm visiting are completely normal (so it's not this end or any backbone issue).
I'm continually getting "This site can't be reached"
With "The webpage at https://www.dropbox.com... (etc) might be tempoarily down or may have moved permanently to a new web address."
ERR_INVALID_RESPONSE
I've never ever had this before. DropBox has always just worked.
Thoughts?
No puedo accesar el sitio web. La página se encuentra caída
Appears to be online for me, from two different ISPs, in two different states. Maybe just a brief glitch?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
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Website is down. Also cannot access the support chat, e mail, or phone number to report the error.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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