2025 sparked some incredible conversations across our community 👩💻. Discover the highlights and see what’s ahead in 2026.
How to find my Dropbox accounts, delete them and move files to OnSong.
I am trying to move files from my gmail account into Dropbox and then into OnSong. I seem to have 2 Dropbox accounts. I dont know how to get into each one to see what is there. One Dropbox account seems to have the files from Google in it and it says underneath the file OnSong which I am assuming means that they should be showing up in OnSong. However when I go into OnSong, none of them are there. It is such a mess I would like to star again. I would like to delete any Dropbox account I currently have and start all over again with a new Dropbox basis account, then import (?) the files I want from my gmail account Might this work. I want to make sure I delete the 2 Dropbox I currently have but don’t know how to find them. As you can see I am completely lost in how to do this. Any suggestions would be greatly appreciated. Thank you so much. Kindly Robyn
Re-enable shared links from a deleted user account on Dropbox business.
Hi, One of our team members left the company two months ago and their business Dropbox account was then deleted. There are a many reports that have been issued which contain shared Dropbox links (thousands of shared links) from this user. We are now aware that these shared links are tied to this user. The shared folders are not owned by the deleted user. Is it possible restore his Dropbox account in order to enable these links again? Is there a solution to enable these links to our shared business folder again? Can we re-create an identical email and Dropbox account and add them to the Dropbox business team, will the links function again? Any guidance or support is appreciated. Cheers
