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Get the best out of your Dropbox account at work as a Team Member or Admin. 👩💻
If you use Dropbox for business we want to make sure you get the most out of your plan. Whether you’re a team member or a team admin, knowing what your role lets you do (and what doesn’t) can save you a ton of time and headaches. First things first, are you a Team Member or an Admin? If you’re not sure whether you’re a team member or an admin, here is how to find out: Sign in at dropbox.com using your work email. Click your avatar (Profile pic or initials) in the top-right hand corner. Select Admin Console from the dropdown Note: If you see the Admin Console option, you have admin access; if you don’t, you are a team member. If you are an admin, you may have specific admin rights (like managing users, security or billing). To check this: In the admin console go to members Find your name and check the admin role column To understand what each role includes check it out here As a Team Member: What You Can and Can’t Do Depending on your team set-up, you might see or be able to do slightly more or less than what is listed here. Don’t worry, it’s not personal, it just means the admin sorted things to keep everything running as smooth as possible. If in doubt give your admin or team lead a nudge. What you can do: Access your Dropbox from anywhere - web, desktop app, or mobile app. Upload, rename, and organise files and folders. Share files or folders with others, set view/edit permissions. Use team folders if you’ve been granted access. Comment on files an keep track of any updates. Scan and upload documents using the mobile app. Enable camera uploads on mobile for automatic photo backup. What you can’t do: Add or remove users from the team. Change admin settings or view activity reports. Restructure team folders unless given explicit permissions. More guidance is available here in the Dropbox Team Member Learning Guide. As an Admin: What You Can and Can’t Do Just a heads-up – not all admins have the same powers! What you can do will depend on the specific admin role you've been given. What you can do (depending on your admin role): Invite or remove team members. Assign admin roles to other users. Create and manage team folders, control folder-level permissions. Set security policies – such as two-factor authentication device approvals. Monitor team activity through logs and reports. Manage billing and subscription details (if you're the Billing Admin). What you can’t do: View every file by default – Admins don’t have automatic access to user content unless it’s shared with them or in shared/team folders. Act outside your assigned role – For example, a Reporting Admin can’t manage billing or user permissions unless given that access. Need Admin Access? If you believe you should have admin permissions (e.g. to manage users, oversee content, or configure settings), you’ll need to speak to an existing admin on your team. To find out who the admins are: Go to to the admin console (if you can see it) Click Members Look under the Admin role column, This shows who holds admin rights and what type they have If you do not have access to the admin console: As a regular team member on a Dropbox Business/Teams account, you generally cannot directly see a list of admins from your own account interface. The ability to view admin roles is typically restricted to those with admin privileges who can access the Admin Console. To know who your admins are, you can: Ask your team or IT department: They can tell you who the admins are. Look for admin communications: Sometimes, admins send out team-wide messages or manage shared folders, and their names may be visible in those contexts. Check for admin labels: In some cases, when viewing shared folders or team spaces, you might see labels or notes indicating who manages them, which could hint at admin roles. Hint: Look back in your emails and see who invited you to the team - they will be a Team Admin. To wrap things up, knowing the difference between team members and admins in Dropbox can really help everyone work better together. When you understand your role and what you can do, it makes collaborating and sharing resources a breeze.🌟🤝Community Spirit Badge 🤝🌟
Hey everyone! 🌟 It’s Theresa here. You’ve probably seen me hanging out in the Community, jumping into conversations and joining discussions (if you haven’t seen me before, well, hello 👋). And while doing that, I’ve noticed something pretty great (well, we all have here on the Dropbox Community Team) – so many of you are out here making this Community an amazing place. Whether you're helping others, sharing useful tips, or just bringing good vibes ✨, your contributions really stand out. To recognise and celebrate this, we’ve created a brand-new badge… This badge is all about celebrating the people who make this space feel like home. It’s for those who do more than just answer questions – the ones who offer a helping hand 🤝, share great tips 💡, and keep the good vibes flowing. Whether you're solving tricky problems 🧩, sharing useful resources 📚, or just making the Community a fun place to hang out 😃, we see you and we appreciate you. The Community Spirit Badge is a one-time award 🏆, so if you earn it, you know you're doing something special. It's a little extra recognition for those who truly bring the Community to life. We’re so excited 🎊 to launch this new badge and can’t wait to start recognizing the amazing individuals who truly bring the spirit of this Community to life. And if you spot someone who you think deserves the Community Spirit Badge, don’t hesitate to tag me Theresa within the thread. T 💙 (Dropbox Community Manager)
Introducing:: On Team / Off Team viewer info
Overview Viewer info now shows whether a person who has viewed a file is a member of a Dropbox Business team or not. This allows Team Admins to invite people to join their team, regular team members to suggest people that should be invited to a team, and non-team members to request to join a team - all directly from a file they are viewing. Audience All teams For more details on viewer info see check out this article on Dropbox Help Center
Introducing:: Team Invite Link
Overview All Dropbox Business admins can now use the Team Invite Link, which allows them to seamlessly expand their teams. Now, via the Invite Members Modal, admins can easily generate a link that they can share to multiple users through their preferred communication channels (Slack, Email, Messenger). Recipients of the link just need to click, and they’ll seamlessly be walked through joining the team! The admin who generated the link will also receive email notifications whenever a team member successfully signs up, or fails to join due to a lack of licenses. Audience All teams More ideas If you have more ideas on how we can improve our product then check out our Paper ideation board here, or our Dropbox Business ideation board here. Request improvements, suggest ideas, we’ll review them and try and improve our product.Introducing:: Smart Sync Auto-Evict
Overview Smart Sync Auto-Evict reduces manual effort and time for users by detecting content that hasn’t been modified in a while and evicting it automatically. Available via the “Settings” tab in the Admin console, under “Sync”, Admins can now enable this feature for their team. With this feature, business users have the content they actively work on at their fingertips and they can free up their device from content they’re unlikely to use. For those not already familiar with the original Smart Sync feature, please see the overview here: https://www.dropbox.com/smart-sync Audience All teamsIntroducing:: The updated Insights Dashboard
Overview The new Insights dashboard helps team admins navigate through large amounts of data by highlighting the most important and interesting stats about their team, and offering relevant drill down options. Accessed via the Insights tab on the left in the Admin console, the new dashboard provides a quick and easy way of understanding how Dropbox is being used and what’s its value to an organization. It surfaces key elements and facilitates further investigation of them through the new activity page, while also distilling large amounts of data into accessible and digestible charts. The new dashboard will provide admins better visibility in the areas of Control, Security and the overall state of their team. Audience All teams Coming Soon…. Stay tuned for further updates and inclusions to the dashboard very soon…
