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124 Topics
Can I delete files on Mac that are uploaded to Dropbox and not lose them?
I am trying to find a solution/alternative for my storage on my Macbook Pro. Basically, I want to upload certain folders from my Mac that contain large files (i.e. video) to Dropbox and then be able to delete them on my Mac so space is saved. iCloud allows me to upload, but if I delete them on my Mac, they will disappear on iCloud. It sounds as if I can do this with Dropbox and not lose the files. However, is this true? Bonus: Is there a way to automatically sync some folders to Dropbox but no others. What I am trying to ultimately do is: 1) Move all files on my Mac to Dropbox automatically 2) Be able to manually delete files from my 'Video' folder on the Mac yet still have them stay put in Dropbox 3) Be able to download those deleted files when I need them My Mac is out of space and trying desperately to find a solution!Solved62KViews1like8Comments
Sync icons missing in the Dropbox folder in Finder
I recently had a new work desktop (Mac) deployed. While all my downloaded Dropbox files were successfully transferred, there are now no sync icons next to Dropbox files in Finder. I have never had this issue before. The files are showing up as synced in the taskbar and online and across devices, but there are no green check icons in Finder. Published solutions to this problem (uninstall / reinstall Dropbox; restart computer; force-quit Finder; check that OneDrive or other overlay programs are not running) have not worked for me. Help?? Programs running are Google Chrome and Microsoft Word. MacOS Monterey 12.3.1 / Dropbox v147.4.4800. I have the Basic plan.Solved31KViews4likes65Comments
Discontinuing rendering of HTML content
Got email notice from dropbox that they are discontinuing HTML rendering. This is going to cause major issues for my wife since she uses this to distribute info and files to her students. We are running a basic account and would be willing to upgrade to a paid account to retain this feature, but this policy seems to be across all account levels. Any advice on alternatives?27KViews5likes54Comments
Downloading from a shared link from Patreon gives me an error screen
I am attempting to download a file over a link from patreon. I click the link and its supposed to go to a dropbox screen where i can download the file. I click the link and i get an error screen with your annoying dog. wich only serves to make it more frustrating. nobody else is having that problem with the link so it is clearly not the link at fault.Solved26KViews0likes10Comments
Save video from dropbox to iPhone camera roll
Hi, i'd like to save a video from the dropbox app to my camera roll from my iphone x. These videos were made with an old camera, i saved them on a sd card and uploaded it to my dropbox. Now i want to save them on my iphone via the dropbox app. The preview in the app works very well, i can watch the video even when i change the suffix to .mod. But i cannot download it... (and no, i dont want to save it in my files, i'd like to have it in my camera roll like the other videos i took with the iphone). So my question is basically what can i do now and is there a way to save them as i want to? Any suggestions regarding the suffix or the video size? Or maybe direct transfer with itunes? I tried several apps but nothing worked, im a bit devastated and out of ideas... ah and i always get the error message: this type of video cannot be saved on this device Thank you in advance everybody! And im sorry if there is already a thread about this, unfortunately I didnt find anythingSolved18KViews0likes1CommentSyncing dropbox files on Android - third party apps?
Hi everyone, As you may know, Dropbox doesn't sync files on Android any more as of last year or so (see this, for example). They used to be in sdcard>Android>data>com.dropbox.android>files, but the new "available offline" option stores them in the cache of the Db app, which other apps cannot access (you wouldn't be able to locate them with Files, for example), to ensure their safety, I would guess. The only way to use these files on your device apart from through the Db app is to "export" them after they were made "available offline" (so basically to properly download them locally), and it is thus impossible to do what Dropbox is meant to do in the first place : read and write synced files. I personally would like to edit note files on my computer and my phone and to get them synced by Db, but there seems to be no way to reach and edit locally stored (note) files with my note-taking app. The only workaround I found to this problem is using third party app that syncs files with your Dropbox repository, such as Dropsync or FolderSync, which were explicitly meant for that : "New files in your cloud account are automatically downloaded onto your device. [...] This is how Dropbox works on computers but not on Android. Two-way automatic synchronization should be an essential function of the official app. For whatever reason, it is not the case. Dropsync is here to fill the gap." [Dropsync app description] But then I am not too keen on adding more complexity to my workflow, increase the likeliness of some incompatibility or other "technical issues" to emerge in the future and, moreover, to potentially put my professional and personal data into more covetous digital hands than they already are in (free apps that manipulate my data? I sense what the product might be)... So my questions are : has anyone in here ever tried these solutions and did it work as planned? Any (unusual) worries to have regarding privacy with these solutions? And above all (@support people?), is there any way to circumvent the issue without these? Cheers15KViews8likes8Comments
Word documents opening as read only in Word app on iPad and iPhone
Many of my new Word documents are opening as read-only whenever I try and edit them on my iPad or iPhone. This is not happening to all of my recent files. It's not even happening to all the files in that particular folder. I can open some older files in the same folders and they are editable, but some files show up as read-only. I can save a copy of the file in the mobile apps and name it the same as the original and then edit that file, but that's a long workaround. Thanks for the help. [FWIW: I recently (last 4 months) got a new laptop, iPhone, and iPad.]Solved14KViews1like2CommentsI'm having trouble exporting my files and folders from the Dropbox mobile app
I have always been able to select a folder or file and save/export it to my tablet. Now when I select a folder the save to device button is grey and cant be selected, and when I select a file, it takes me to an empty storage folder, cant find my sdcard, and the save button is greyed out. I am at my wits end and it is very frustrating to lose such a basic feature for seemingly no reason. anyone have any ideas?Solved14KViews2likes4Comments
Slide show feature removed
Viewing a folder of photos as a slide show is a basic feature which was previously available in Dropbox but has been removed. In my view this is a fundamental capability. I would like to send a link to others to let them view files easily without clicking/swiping on every shot and without downloading all the files. I don't get it. Slide shows worked very well before.13KViews15likes9Comments
Failed download when trying to download large file
Hi, I've been trying to download an 84.2 GB mp4 file for the past two weeks, but every time it fails. I've got an ethernet cable, tried different browsers (Firefox, Chrome, Edge), tried a VPN, tried closing everything but the download tab, and used a download manager, but I haven't been able to download the file fully. What usually happens is that it downloads at my usual download rate, and once it gets to around 40-60 GB it'll abruptly stop, and Firefox will say that it failed. When I tried using FreeDownloadManager, it gave me an HTTP 403 error, so I'm stuck wondering if Dropbox isn't letting me download the file or if it's my ISP (that is if my understanding of what an HTTP 403 error is correct). Thanks in advance for any help.Solved11KViews2likes9Comments