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I'm on Dropbox Plus trial, but I'm unable to remote wipe a computer or get access to email support.
I want to remote wipe a computer I no longer have and upgraded to the Dropbox Plus trial to see how this feature works. However, when I try to access this feature (or the email support feature stated to be part of Dropbox Plus) I do not have this option (only the trash can for unlinking but not remote wiping). I tried following the help center page: How to remote wipe files from a computer - Dropbox Help but I don't have #7 as an option [Check the box next to Delete files from [account name] Dropbox the next time this computer comes online to remote wipe your files.] I also don't see the option to check the remote wipe status of a device. Are these not full trials but only provide some of the Dropbox Plus features? Is it true that when I unlinked mobile phone and tablet this has the same effect as a remote wipe? #trialsubscription #remotewipe #trialsupportemail #remotewipecomputer
How can I unblock my Plus account, since there's no admin?
L'account Dropbox Plus risulta essere sospeso. Come posso sbloccarlo dal momento in cui non esiste un amministratore che può sbloccarmi? ------------ Your Dropbox Plus account appears to be suspended. How can I unblock it since there is no administrator who can unblock me? [translated with an online translation tool]
I deleted my Dropbox Fax Account by Accident
Our company has a Hellofax Account for faxing. I believe Dropbox bought Hellofax a few months back. A few weeks ago, I created a dropbox account. Because I used the same email address for the dropbox account as we use on the Hellofax account, it tied these 2 accounts together. Because of that, it all of the sudden started requiring an access code everytime on of our emnployees logged into the account to send a fax. This was a bit of a pain and I liked how it was set-up before with Hellofax, where our employees were able to log-in without an access code. To keep that from happning, I figured I would delete the Dropbox account I made. So I logged into drop box(not hellofax) and deleted my account. This deleted our ENTIRE FAX account too!! Now, we have no access to any of the incoming faxes or the documents we faxed out. This is a huge issue for our company. I'm trying to find a way to get it fixed. It really seems like this is an oversight on dropbox's part. I never intended to link the dropbox account with our hellofax account, and definitely didn't intend to delete our faxes. PLEASE HELP BEFORE I GET FIRED!!
