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Rewind fails to work and requires support assistance
Hi ... Please see the screen shot below of Rewind failing to work correctly. This fault can be replicated using different PC's OS's and Browsers. It would seem that the root cause for us is an Account or Folders having a lot of historic high data activity after the restore date. (e.g A User wants to restore data from the 22nd July but rewind fails because there was a lot of Data transfer activity in their account on the 8th August). In our case we have a 1 Year rewind option but we can't go back further than three weeks because of historic file changes, plus we do not have 24/7 support. How do we fix this ? (I can supply a capture video of Rewind failing)
