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6 TopicsDelete docs in signatures
This idea included below was discarded by your team for lack of activity. However, I did see that my idea received 2 positive votes by other customers. I can certainly understand shelving the idea because you have bigger fish to fry. But to discard it outright makes no sense to me. This is not an idea so much as it is an observation of an obvious oversight. Not being able to delete docs that you no longer wish to store on a data storage platform that charges for data storage is a glitch that needs to be fixed. Please reconsider this "idea." Thanks. ============================ When I have completed an e-signature process on a doc and have saved the signed doc elsewhere, I would like to be able to delete that doc from the signatures section of the platform. At present, I am not able to do that. I use that section of the platform to manage my doc signature process and be able to instantly see which docs are in process. Once the doc has been signed, I no longer want to see that doc in that section. It gets cluttered. Plus, the platform charges for data storage. So the idea that I can't delete docs that I no longer wish to store lacks a certain aesthetic to the platform experience overall.176Views2likes5CommentsDelete docs in Signatures
When I have completed an e-signature process on a doc and have saved the signed doc elsewhere, I would like to be able to delete that doc from the signatures section of the platform. At present, I am not able to do that. I use that section of the platform to manage my doc signature process and be able to instantly see which docs are in process. Once the doc has been signed, I no longer want to see that doc in that section. It gets cluttered. Plus, the platform charges for data storage. So the idea that I can't delete docs that I no longer wish to store lacks a certain aesthetic to the platform experience overall.209Views2likes5CommentsSigners should be able to cancel pending signature requests (even the ones sent by template links).
Dear DropBox Community, Would it be nice to be able to decline/cancel signature requests, even if the sender sent them via a template link? No more needing to contact people who you don't want to contact who sent documents that you don't want to sign. For context, I tried to cancel/decline 3 documents that are pending my signature because I do not want to sign them and I do not want to contact the signer. When I contacted the DocuSign help team and sent screenshots, they told me that the senders cancelled their accounts and that I cannot decline the documents because they were initiated via a template link. Let's get them to fix this ASAP! I included the message from customer support below. Kind regards, Vasco You don't have the ability to decline because it was initiated via a template link. For template link requests the option to decline the request is unfortunately not available to the recipient. This is expected behaviour, as template link requests are designed differently from standard or bulk send requests. Because of this setup, only the sender has the ability to cancel the request—they control the workflow since the document is generated directly from a link rather than being individually addressed. Our documentation for decline options is only for non template link requests. If you need further assistance, please don't hesitate to reply to this email.94Views1like3Comments