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FAQ
49 Topics
Preventing folders from being moved
Hello fellow Dropbox users.. I am the team admin on a business account. We have implemented a folder structure across our team. Includes folders and sub-folders. We would now like to "lock" our new folder struture, while still allowing team members to accessall folders and sub-folders. We need team members to be able to upload, download, edit and save files within the folders and sub-folders. Is this possible? Our main goal is to prevent team members from accidiently moving or dragging folders or sub-folders into the wrong place. Do any fellow team admins have any tips for business accounts?Solved6.4KViews12likes6Comments
Clear activity / Recent file
Hi, I would like to know has Dropbox implement the function to allow the admin to delete the activity & recent file ? I have a business account, due to the sensitivity, I would like to remove trace of the file access from the recent and activity. But I could not find the function on this. I think the similar question was asked about 2 years ago but i am not sure has the message been passing to them development team?3.8KViews2likes1Comment
I deleted my Gmail account, and now I can't access Dropbox because it sends an email there
I have an old Gmail account that I deleted and can no longer access. When I try to login to my Dropbox account, it sends a code to that email address. I know the password, can't receive the code to that email address. Can someone update the email address on my old account or offer another solution?740Views1like9CommentsApr 20 2024 Team Folder / Personal Folder Update is affecting my workflow
RE https://help.dropbox.com/plans/upcoming-business-team-changes#beforechecklist This has created a HUGE NIGHTMARE!!! Have called into support and created several tickets to this but doesn't seem there's any urgency or response from the 'escalation team' 1. As an ADMIN I cannot see or manage ALL of the folders and files in our Dropbox account because of the Team and Personal Folders - So now I can't see what data is being duplicated and increasing our storage. 2. As an ADMIN I cannot move data from a Team Folder. Also cannot COPY data out of a Team Folder, can only move or copy into another Team Folder 3. Paths and mappings have been ruined to our local data and Synology NAS devices using Cloud Sync. - Now this requires us choking our bandwidth for days/weeks so that we can restore our local data.3KViews1like8Comments