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Should I have a personal or Business account?
I own my business and use Dropbox Business. It's great and more secure than personal, which I have loads of data on. Is there any reason I should have both? I can't think of any. Seems like I should just migrate everything to DB Biz. Am I missing something?
Billing issue with accout upgrade - Discount not reflected in confirmation email
I upgraded my DropBox account to essentials using a 40% discount link for your 1st year offered through my credit card. The sign up page corrrectly showed the 40% discount at $119.40, entered my credit card info and hit submit. On the summary page it showed that after the 30 day trial my card would be charged $129.40. Thats $10 more than what it said previously and less than the 40% it should be. Then I receive my confirmation email and it says that after the 30 day trial I'm going to be charged the full amount at $215.67. Posting this here since not sure where else to seek help. Bit surprised DropBox offers no phone number or email option for personal accounts. Aside from just cancelling the trial not sure what else to do. Thanks for any help.
Can I get a refund for my Dropbox plan?
I know Dropbox has no refund policy, but since I've been billed annually for my Dropbox subscription for many years, it was just renewed less than a month ago and I now need to cancel. Financially I've realized I am already paying for Microsoft 365 that has One Drive for storage options and I don't need two different platforms for storage. I would love to respectfully request a refund. I cannot find anywhere on the website where I can contact Dropbox for this request, no phone numbers, no emails, no chat, etc. I'm not sure where to turn.