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File access
90 Topics
Can I generate a list of my files and folders on my Dropbox account?
Good morning I am trying to find a way to show a complete site map / folder tree of all the folders and files in my drop box. The reason I need this is it needs tidying up and before I do so I would like to see where everything is so I can come up with an efficient plan to move folders and files to new areas? If anyone has any information on how to print off an site map / tree I would be grateful. Thanks Mark7.5KViews8likes3CommentsImage search/facial recognition/keyword
Hello! I've copied all of the photos and videos from my iphone to dropbox- over 13,000 files. Is it possible (now, or in the future) to look for photos by searching by keyword? Currently I have them sorted into 2016, 2017, 2018 but would like to sort out photos of horses, etc. into a separate folder. It would be much less tedious if it were possible. Thanks very much!Solved19KViews7likes6Comments
Is there any easy way to find duplicate files?
This is not really a space issue, I have lots, but I have nearly 1000 ebooks that I sometimes file in multiple places. (No, I don't use the dreaded Kindle thanks.) So I may download it in a "holiday reading" folder, then I may also download in the "Publishers folder" and at some point I may have reviewed it and moved it to the "author" folder and then maybe I have forgotten that I downloaded it in the "lost interest in this" folder. So there could be anywhere from 1-4 version of a book floating around. If I search specifically by name it shows me all of the versions and then I can delete the ones that are in the "wrong" place, but I don't have the time or inclination (despite my love of procrastination by rearranging files) to search 1000 titles. So is there a simple Dropbox search function for duplicates, or do I have to download some kind of app that will do the job. Can you download file titles and locations to a spreadsheet? At least that would let me filter/sort and then go back and find the ones I want to delete. If that's required, I don't want one that automatically deletes duplicates, I want to pick which ones are required, but if you have any recommendations of on that is easy to use and pretty much straight forward (nothing fancy required, just find the duplicates (or those that may have a similar name since sometimes they get saved with slightly different titles), I'd appreciate the help. Thanks.Solved57KViews7likes7Comments
Search doesn't find all results.
Searching for folders which are clearly there returns no results. I am searching for a specific word which is part of multiple folders but they do not all appear in the results. If I search multiple times it wil sometimes have 1 result and sometimes 2, but there should be more. I can't think of a reasonable explanation why repeating the same search will return different results unless there is a technical issue with Dropbox itself. Is this a known issue that will be resolved? EDIT: Just wanted to also mention I've tested this with multiple browsers and incognito mode. My client (who came to me with this issue) also has the same problems.Solved8.7KViews5likes18Comments
'Search by tag' not working
I have applied tags to my photos, but the tags are not showing up in the search bar. When I perform the search, I get results that I assume Dropbox's image classifier has unhelpfully recognized as related to my tag search, but I am not able to filter results that actually have that tag. I have cleared my cache, used Firefox and Chrome browsers (most recent versions), I have used the browsers in incognito/private modes, used Windows and macOS operating systems (most recent versions), and tried searching via my desktop file explorers. Nothing works. I have not tried to move the photos into a new folder to tag them there, because the entire point of adding tags was to filter photos that I wanted to move in the first place.Solved8.6KViews4likes19Comments
File search issues with beta for Mac
I just installed the beta version a few days ago. I use Alfred as a superior alternative to Spotlight to search files etc. since installing the beta Alfred can’t find files in my Dropbox folder. I have talked to their customer support but they say it’s an issue with Dropbox and not them. Anyone having weirdness with file search using third party apps post upgrade to the Mac beta?Solved6.1KViews3likes38CommentsHow to delete version hisotry?
Hi, everyone. I sent a message through support chat and was directed to Community Board. Glad to be part of Dropbox...learning and checking things out. Please read below and offer any support that you may have. Thanks! -Keith HEY THERE! 🙂 Thanks for being there. I need to delete files in the version history that have errors in the content that I don't want others to see--and some of the content has change, of course, as well, in other instances. How can I do this--or can you execute a DELETE ALL HISTORY from the back office if we can't access it? I'm thinking that in the future, if we don't want to have older versions in the history folder, we should just delete the file first before uploaded the new version (or would we have to rename it)...new to Dropbox, so a bit to learn is all. I'm looking at the possibility of extending/upgrading our account here, as our team may need more space here shortly. 🙂 Thank you for any assistance that you can offer.Solved7.1KViews3likes7Comments
Deleting files then permanently deleting doesn't free up space!?!
Hi, I've seen others with the same issue. I had promotional space added to my account. I used up quite a lot of this space. When my promotion ran out I was naturally over my quota. I then logged on online using the web interface and deleted live files. This had no effect, the amount of used space is not decreasing regardless of what I delete. I tried to permanently delete them but this also had no effect. I thought that perhaps it was because the data was kept on my sync'd devices, so I disassociated all devices, again this had no effect. I looked in depth at every support article online, nothing provides any insight or resolution beyond what I have tried and had no success with. Now either I buy more space or I can no longer upload to Dropbox. It has been weeks with no difference. I have contacted support but I get automated responses to look at their knowledge base, which I had naturally done before but tried again. No Luck. Please help. As Albert Einstein said, insanity is doing the same thing over and over and expecting a different result.” Dropbox are sending me insane! I have one more option. Delete everything so that there is literally nothing in my Dropbox, but I would imagine given the above that it would make no difference and no one is helping!Solved15KViews3likes11Comments
