We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Best way to collect client uploads in one Dropbox folder and sort by client and date
I’m looking for some guidance on the best way to set up a streamlined upload flow for multiple clients. Goal I’d like to have a single upload point (for example, one shared link or form) that allows multiple clients to upload files without logging in. Ideally, when they upload: They provide their email address or name Dropbox automatically routes those files into a folder structure like: Client Name (or email) → Submission date → Uploaded files So, over time I’d end up with something like /Client A/email@clienta.com/2025-11-14/…files /Client B/email@clientb.com/2025-11-20/…files etc. Questions Is there a native Dropbox feature (e.g. File Requests or similar) that can: accept uploads from multiple people via one URL, and also capture who uploaded what in a way that could be used to organise files per client? If not fully possible natively, what’s the best-practice approach people have used? Multiple File Requests? Dropbox + a form tool (Typeform, Jotform, etc.) + Zapier/Make to create folders and move files based on email address? Any recommended automations / templates that already do this? I’m comfortable using third-party automation tools if needed, but I’d love to understand what’s realistically achievable within Dropbox first, and what the most robust setup would be.
Files not showing up in File Requests folder
Device Dell Operating System/Browser (if using the web) Windows 10 Pro Question or Issue I set up a File Request for members of our alumni group to upload reunion photos and I received several emails from Dropbox that various photos had been uploaded, but when I tried to view them in Dropbox only photos from one of the emails show up in my File Request folder. I believe I have enough space remaining in my account. Any idea why the other photo image files are not showing up? If they were uploaded as the email indicates, where might they be? I am not that savvy with Dropbox, so any assistance would be appreciated!
Is there a way for non-Dropbox users to upload files without requiring their name or email?
I often need a place for people to upload files, which I can then download. These people are never Dropbox members – they are external customers of mine. How can I do this, without requiring them to enter a name and email address? It's annoying for them, and it's not essential -- and if you use that information for marketing, you're not cool. Nobody likes that. The only way I know is File Requests, but that requires people to enter a name and email. Help would be greatly appreciated.
Where can I locate the File Request option when visiting my account online?
I'm looking to share a folder with clients so they have a folder to upload files for me. I'm constantly using "Share Folder" as that's what it feels like I'm doing, but instead I should do File Requests, as the clients don't need to see any other clients' file submissions. Anyway, I can't get started on this, as the instructions say this: But instead what I see is this: MAIN QUESTION: So where does it say "New Request" on here? I thought it used to be here, but I couldn't find it. So I tried "Upload" and pointed it to an existing folder. But that just made a duplicate of it which looked like it was going to do exactly what Share Folder does, which is share a folder that all clients would need to download all contents in order to have access. Lesser question: Also, what's the difference between Create and Create Folder? Are they suggesting one would create a "file" in dropbox? I don't want to, necessarily...I'm just curious why user would want to share anything but a folder or an already created file.Why did the "request files" option get removed from the right-click options in the Dropbox folder?
Can someone provide some sort of explanation why the (Dropbox) 'Request files' function has disappeared from the drop-down menu (Mac). The function is still possible, but now it is buried away and (as far as I can establish) only accessible via a browser. This really makes absolutely no sense whatsoever. If anyone could enlighten me about this "develpoment" I would be very grateful. Thank you
How to receive large files (around 120 GB) from a client with a free, Basic Dropbox account?
Hello everyone, I need to receive about 120 GB of files from a client via Dropbox. However, I suspect the client might only have a free Dropbox account—or maybe doesn’t have one at all. I know that using the “File Request” feature only allows uploads up to 2 GB per request. Could anyone advise the best way to receive such a large amount of data smoothly under these limitations? Thanks in advance for your help!
