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Mac
143 TopicsKey Command/Shortcut to "Copy Dropbox Link" from Mac Finder.
I copy download links all day from the Mac Finder. It would be great to assign a key command so that you can highlight a file in your Dropbox via Mac Finder, and press a key command to copy the link instead of right clicking.Solved18KViews41likes67CommentsAdobe not downloading online only files from projects
Hi All, after updating to MacOS 12.3 I have not been able to open project files (Premiere/After Effects) without errors of not finding files that are in dropbox as 'online only'. Prior to the Mac update all files would auto download to be on my machine locally. I know there's an issue with full support for OS 12.3... any updates or solutions folks have found? thanksSolved24KViews8likes102CommentsDropbox sync stalling on Big Sur
Dropbox has always worked well for me -- until I updated my (very new) iMac to macOS "Big Sur" (11.1) about a month ago. The issue in a nutshell is that Dropbox will upload changed files for a little bit after starting, then stall entirely, or slow to a creep. It's a little tricky to characterize, because it's not consistent. A few times I quit Dropbix and restarted it and (judging from the "Recent" activity listing in the menubar dropdown) a few files would quickly upload, but then would stall and nothing else would upload, or a few items at random. The little wheel at the bottom of that dropdpwn is turning and says "Syncing XXX files", but nothing seems to happen, and the number of files just keeps going up ... and down ... and up ... it's very difficult to tell what's actually happening or what Dropbx is doing because there doesn't appear to be a sync log I can access. I've tried quitting and deleting the Dropbox app and re-installing. A couple of times when I've done that there would be a burst of upload activity, but then it would stall again, but I can't even get that to happen consistently. Of course Iv'e tried the usual things like restarting and so forth. Another reason it's difficult to in down is that the behavior is so erratic. In one instance a file I put in a particualr Dropbox folder uploaded right away. But in that same folder are things I added WEEKS ago now that have yet to sync. If there's a pattern or characteristic common to things that are not uploading, or when or why Dropbox stalls, or how to kick-start those bursts of uploadeds, I can't identify it. (No clues in "View sync issues". Just a few Outlook emoji that won't upload because they have an emoji in the file name.) I'm feeling stytmied. Suggestions as to things to try welcome, or tools to help figure out what Dropbox is doing or trying to do to help narrow down the issue. (I have about 1.6 TB worth of stuff in Dropbox, though, so solutions that involve re-uploading everything from scratch will not be particularly welcome.) I've Googled around and not been able to identify others with similar issues. Thanks.Solved9.3KViews4likes47CommentsMac osx - strange extra files appearing when downloading files directly.
Just had a strange issue with some files that I directly downloaded from our DB folders. On the website, I went to one of my shared folders from another team member, and clicked on 2 files (illustrator) and one folder that contained several photoshop images. I chose to direct download option and downloaded them to my desktop. They downloaded to the zip file, like usual. BUT... when I uncompressed the zip file, there was an ADDITIONAL folder named "__MACOSX" - when I opened that, there was a repeat of the same Illustrator files and the PSD folder, but the file names were changed (most had underscores in them). In addition, these files were very small in size (70 bytes for example, when they should have been 3.3MB - same thing for the PSD images they were all around 100kb or less, when they should have been several MB). I asked my co-worker to repeat the process on his computer (different OS that what I'm using, but still on a mac) and he had the same thing happen. Any idea's what's happening? Is this just a glitch? I'm on an imac, running OS 10.11.615KViews4likes71CommentsFiles are not showing on Mac Finder
I have been using Dropbox for many years now. Recently, some files are now showing up on Mac's Finder (I am using a Macbook Air M2 with Sonoma 14.2.1). Latest Dropbox desktop app version. Files are displayed normally on Dropbox website and also on my iPhone. On Mac they do not show up, but if I do a search on Mac, they appear, but then, if I choose "Show File on Enclosing Folder" on Mac, it shows up, but it is greyed out. If I try to rename it it says I can't because the file is hidden. I have already restarted the Dropbox app and the Mac. I have also uninstalled and reinstalled Dropbox app - same results after the reinstall. I am only still using Dropbbox on Mac due to being used to it, as I have plenty of space on my iCloud Drive - but if I cannot get it to work properly, this may be my final goodbye to Dropbox. It will be a pain in the butt to move all files but I am starting to be tired of trying to get this sorted.Solved11KViews3likes13CommentsSince updating to Mac OS 15.2 files and folders do not appear on my desktop
For the past few months I have been using dropbox backup to backup my desktop files and folders. Everything has been working fine until this morning when i updated my OS to Sequoia 15.2 Now my files and folders do not appear on my desktop, although the Desktop folder still seems to be syncing and can be accessed from the shortcuts in the sidebar in Finder. If i drag and drop a file to my desktop it disappears, but can then be found in the desktop folder in finder. Is anyone else experiencing this?610Views2likes5CommentsCamera Upload thumbnail not showing on mac
I use Smart Sync I'm on a Macbook Air Ventura 13.5.2 I know SmartSync doesn't download the files to your laptop but I'm pretty sure I used to get low-res thumbnails of the images in my Camera Upload folder Since updating to the newest OS that seems to not work anymore and I just see the generic icons now. If I "make it available offline" then it downloads the image and the thumbnail works but I'd love to have a low-res thumbnail so I can tell if I should download it or not.Solved7.9KViews2likes42CommentsBackup EVERYTHING to external hard drive on Mac
I have a professional account with about 2TB of data that includes folders on my iMac and online-only folders as well. I want to backup ALL of this information to an external hard drive and need some help/advice please. Clearly, DB does not include a feature to do this (which is completely unsatisfactory). Additionally, now that Apple has restricted the location of my Dropbox folder, I cannot use an external drive as the primary location which would enable me to have a copy of everything locally. Who has solved this problem and would you kindly share your solution. I do not want to leave Dropbox after nearly ten years but this is a deal-breaker for me. Thanks!1.8KViews2likes3CommentsDropbox desktop app stuck syncing 20 files
Hello, I'm a long time Dropbox user, I've run into an issue with my Dropbox desktop application "Syncing 20 files" constantly for the past few weeks, though I've seemingly not changed anything about how I use the app. This is a problem that's already been well documented in the forums for various reasons, so I'll list all of the things I've tried using other forum posts: MacOS 12.4 (Apple M1) Dropbox v152.4.4880 - Reinstalling the app - Checking dropbox.com settings, like "Early releases" is off "Dropbox system extension" is on "Online-only files on Mac" is on - Checking application settings, like "Enable LAN sync" is off Bandwidth View sync issues (empty) - Using the advanced functions in the application settings, like "Fix permissions" "Fix hardlinks" - Check MacOS Activity Monitor - Searching Finder for the files that have the blue syncing status icon - Looking for any file names that have unsupported characters in them There are about 31k files in the main folder, and no individual file is larger than 1 or 2gb, so nothing out of the ordinary there. I saw a few posts about file name or file depth / path length, but I would have no idea where to start with diagnosing that, especially because as far as I've seen, all files are synced properly. When opening up the Dropbox folder, I've Alt-Click to expand and view all files and folders in the drive. I've then slowly scrolled through to view the status of each file and folder (you have to sometimes wait for Dropbox to update that many green checks / blue sync icons). Doing it this way, I couldn't find any file that wasn't either a Green Checkmark or a White Checkmark/Grey Cloud. The only folder that shows a blue sync icon is at the very top level: All other files and folders look something like this: While running, the app isn't taking up a relevant amount of CPU doing this, and it continues to sync new and changed files properly... so that's good. This wouldn't even be such an issue except that if I check network activity in the MacOS Activity Monitor, I can see that sometimes (but not always) it's constantly uploading or downloading packets of data, larger than just a few bytes (like 0.5mb every few seconds). Also worth noting that it will never change to below 20, but for example if I add 1 new file, it will briefly say 21, before that new file then syncs and it returns to being stuck at 20. It may also be worth noting that when first starting the app, it will give a short time estimation to sync the 20 files, which will slowly increase for a few seconds, until it hits 30 or 40s, and then that estimation text will disappear entirely: Does anybody have any additional suggestions on this? My workaround right now is to select "Pause file sync... Until tomorrow" every morning when I log into my computer. Is there a way for the support or dev team to do some sort of hard reset on all my files' sync status or something? Any help would be appreciated, thank you!! FosterSolved24KViews2likes14Commentsthere's already a folder or file named dropbox
I've had Dropbox installed for several years on a Mac but had not used it for a few years. When I tried launching it, nothing happened, so I downloaded a new copy and installed it. With the installation came a pop-up message "there's already a folder or file named dropbox," at which point I either had to rename the existing Dropbox folder or choose another new one. That would mean copying several GB of files (needlessly) from a cloud server to an empty folder, with the previous folder no longer synced. I have a very slow cellular-phone based service (all that's available where I live - no fiber optics coming to our neighborhood), and it's metered. This 'feature' essentially makes Dropbox unusable for local storage. There have been other postings of this problem over at least 5 years, with no solution from Dropbox. A proposed solution is to rename the old Dropbox, let the process start syncing to a new one, stop the process, move the old to the new, and restart Dropbox. As far as I can tell, this just delayed the inevitable process of copying several GB of files. I cannot afford this. Yes, I can always access files on the web, but that makes Dropbox more primitive than most other cloud servers that have native Mac, Windows, and even Linux clients.4.5KViews2likes3Comments