You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Remove advertising popup modals from paid plans.
Hey Dropbox team! I know popup modals are all the rage on websites these days. You know where a user goes to a website, starts looking for a thing, and then BAM the most important thing that the marketing team wants them to see pops up and interrupts their flow? So today, I went to look for a file to fire off to a client and that happens to me...IN MY DROPBOX USER PORTAL (I have paid plan) midway through typing a word! How tacky is that? (hint: incredibly tacky). And to make things even wilder, when I was venting about this to Dropbox support (I know, no one over there listens or cares, but if I'm going to be distracted from a simple task, I should really go all out, right?), the support staff (who hadn't actually read my complaint) sent me to a help center article about email notifications (that's how I know they didn't read it). Before I could get a sentence into the topic, BOOM, another modal! This one asking me how satisfied I was with the help center. So I ask, is disrupting users from using the product somehow beneficial to business? Are you getting qualitative survey responses by posing the question before the user could possibly have formulated an answer? My suggestion: stop making my paid experience reel like some amateur-hour-free-tier garbage. I know you can do better.
Dropbox folder bounces in the dock on Mac when syncing.
NOTE: a thread already exists for this issue but was closed without a solution. I'm writing this here to reopen it. The Dropbox folder in my dock (Mac OS Sequoia) bounces every time a file is updated by dropbox Sync. When syncing hundreds of files, it will bounce constantly. When opening a cloud document (online-only document that is opened via the desktop file explorer and temporarily loaded onto the computer), it also bounces. This means that if I even use quick-look to preview a batch of images, my dropbox folder icon will bounce incessantly as it loads higher-resolution preview thumbnails. People have tried disabling this in terminal and it hasn't worked. I haven't personally tried the terminal method due to these reports, but I would prefer to manage this in the notifications preferences of Dropbox instead. Even with everything turned off on my notification preferences, it still bounces.
I do not want to see suggestion notifications on the desktop app
Please please stop bugging me with suggestions everywhere all the time! Could we just have a clean interface without constantly being distracted by suggestions of different features. Just put that information in a newsletter that I can opt out from.
