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The Dropbox site reloads every time I try to join a team via an invitation
I received an invitation to join a team but every time I click on the "join" button, Dropbox automatically log me out because the session "expired" and I have to re-enter my password, after re enter newly my password it happens the same story, the page reloads and it asks again for my password because the session expired ,and the story continues the same way.My account is in locked stage, after joining another team, and I can't access my files.
I had my dropbox account for long time. There was event where someone shared the file with me on the dropbox which turned out be horrible mistake. My account somehow was linked to his admin account and i received the email on oct 14 which shows that account is in locked stage and when i clicked to retrieve the file nothing happend and now i lost all my files. Can someone please help.How can I rotate users with a fixed number of licenses in a business plan?
We are small organisation where three people from the management should share documents. We decided to purchase Dropbox Business with 3 licenses. One person created the Dropbox account, and automatically became ADMIN. His email become the address used by Dropbox to communicate the issues affecting the whole team. Other people were invited by admin via invitation process. Now - in this organisation, management regularly rotate - one or more people leave the management, other people enter management. At any given time, there are at most 3 people in the management. What is the correct procedure to manage Dropbox accounts in this scenario? For example - when Admin person is replaced in the management, how to transfer ADMIN role to differrent user? There are two scenario variants: a) tranfer ADMIN role to already existing user b) transfer ADMIN role to newly added user - this, however, temporarily increases the number of users by 1 🙂 How to solve this?
My account has been deleted because i joined another Dropbox team by mistake.
hello I have an account for several years and this morning i joined by mistake (thought if was a shared folder) another existing account so my own personnal account is terminated. This is a catastophy, could you please help me? I would like to have my personnal account back and leave the other one but i can't do that because i am not the administrator Thanks for your help on this topic François [removed per Community Guidelines]
I joined a team and I have lost access to my personal account?
Hello Folks. i hope you can help. I have joined a TEAM and in the process i have lost access to to my own (paid for 3TB personal ACC). This is what happened: I have a personal account which i pay for 3TB (call this TB_P1) I was asked to joined a team to work on a project and in the process i couldn't work how to link my Personal account to their team. So i logged off and Started fresh by trying to join their TEAM without being logged into my personal Dropbox. So whilst i was Joining the team DropBox required me to set up another 'Personal account' as i couldn't seem to link my own one (lets call this TB_P2) So i have now lost access to my own personal TB_P1 account. what i have access to now is a new Personal account TB_P2 of which i don't want and the TEAM for work which i do want to be linked to. So the question is: How do i get rid of this new Personal account and Link my TB_P1 account instead of this redundant TB_P2 account? Any help would be great as i Dropbox don't seem to have any customer care? How strange? Thanks Tom
