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My (free) Dropbox account appears to have lost its extra referral space.
Dropbox Plan Standard Device Desktop/iphone Operating System/Browser (if using the web) Windows 11 Question or Issue I was a very early adopter and recommended Dropbox to many others, earning the maximum (I believe) storage space through my efforts. I have a number of not-for-profit files on the system, which are now under threat because Dropbox is now saying I only have a 2GB allowance. This came about after I uploaded some files on a temporary basis and hit my maximum storage space. This was quickly addressed, but I seem to have lost the space that I previously enjoyed, having earned it via referrals. I need to know whether or not it is recoverable, as I will have to make other arrangements for my not-for-profit activities if it isn't recoverable.
My Dropbox folder shows less quota than my account online.
There's 7,9 Gb available on my dropbox folder. I've used 6,5.. but dropbox seems like it can't update that I have space available for new files. It still says that I'm over 7,9. When I inspect the folder in my finder, it really says 6,58Gb This is really anoying, can somebody help me with that? thanks
Account is full even after everything is deleted and backup is off.
Recently Dropbox messed up with the storage quota report. Not to mention it always create a duplicate of my current folder when joining a team that's causing it to double up the size but even after I deleted the duplicate folder, I still cannot sync new files because the reported quota won't update at all and still says the account is full even though it's not. This is quite frustration.
New account, no files yet it says I ran out of storage?
Made a new account. no files or anything. And immediately it says I'm out of storage and need to pay to upgrade. Even though it still says (photo attached) I'm only using 0 out of 2 GB... Any idea what to do? How to get a human? I need this for work. What a kafkaesque experience it is to get customer service here, my god. Only PREMIUM members get customer service? I hate it here.
