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How can I free up space on my Basic account, without affecting my team one?
I have a 'personal' Basic account. I am also a 'Team Member' on a business account. My Basic account is way over its capacity...I want to see how I can clean up my storage, but make sure I do not mess up the Business Dropbox
Two referrals reported as "Ineligible. What can I do?
Dropbox Plan basic Device HP G9 Operating System/Browser (if using the web) Win10 Question or Issue I recently send a referral link to two friends, inviting them to join Dropbox. I know both of them never used (nor registered to) Dropbox, but both of them are now marked as "uneligible". I do believe this is not the case: it is possible they showed your systems my same IP address, because in both cases they were using my WiFi at my office, which hides the internal clients' IP address and only shows a single IP address (NAT) to the rest of the Web. Can you kindly further investigate? Thanks.
Referral shows as “Ineligible” – all team members from the same company
Hi Team, I’m writing to ask for help regarding the Dropbox referral program. I invited several of my company colleagues using my referral links, and each of them successfully: Registered a new Dropbox account via my link; Verified their email addresses; Installed and logged into the Dropbox desktop application. However, my referral page shows these invitations as Ineligible. We all work in the same company and use the same office Wi-Fi network, but each person has their own device and unique email address. Could you please check if our same-network environment might have caused the system to flag the referrals incorrectly? Cheers Brandon
Issue with the 500 MB Referral Bonus. "Waiting for installation" status.
How does the Dropbox referral program work to get the 500 MB bonus? I sent a link to a friend, they created an account using the link, installed the application, and logged in with the same email. However, my account still shows the message: "waiting for installation." Jak działa polecanie w Dropbox, które ma dać mi 500 MB? Wysłałem znajomemu link, on założył konto, zainstalował aplikację i zalogował się tym samym e-mailem, a na moim koncie nadal widnieje komunikat: „oczekiwanie na instalację”.
My (free) Dropbox account appears to have lost its extra referral space.
Dropbox Plan Standard Device Desktop/iphone Operating System/Browser (if using the web) Windows 11 Question or Issue I was a very early adopter and recommended Dropbox to many others, earning the maximum (I believe) storage space through my efforts. I have a number of not-for-profit files on the system, which are now under threat because Dropbox is now saying I only have a 2GB allowance. This came about after I uploaded some files on a temporary basis and hit my maximum storage space. This was quickly addressed, but I seem to have lost the space that I previously enjoyed, having earned it via referrals. I need to know whether or not it is recoverable, as I will have to make other arrangements for my not-for-profit activities if it isn't recoverable.
