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Shared Folders
72 Topics
I deleted some files, but they still appear on my Dropbox account online.
Operating System/Browser (if using the web) (Windows 11) Dropbox App Version (if using the app) 244.4.6580 Question or Issue Using basic plan and got he prompt to remove files. I deleted the folder that was share to public and the files are still there. There is no back up. Under shared those files are not listed there. Under shared links , visited links, the link to main online page is there.64Views0likes5Comments
I replaced some subfolders in a folder, but the subfolders are now empty.
Hi all, I uploaded some folders into Dropbox and wanted to share them. The folder to share, consisting of subfolders, appeared too big for some one with a free account. So I replaced the subfolders and share them. Unfortunately the subfolders appeared to be empty after replacement. Any suggestions? Thanks in advance and with KR, Leo.Solved194Views0likes13Comments
My Dropbox account is out of space. Should I permanently delete some shared folders?
Good day My client shared some of his folders with me, but now I can't access anymore (new year's folders) due to my Dropbox out of storage. I have deleted some of the folders from my Dropbox but still can't access the new folders. It is a problem - I am only viewing the folders - doesn't upload anything. Is there a way to permanently delete the old folders in/on my Dropbox without deleting it on his side?101Views0likes4Comments
Is there an easy fix for accidentally dragging folders to different locations?
Device HP Z2 Tower G4 Operating System/Browser (if using the web) Windows 10 Dropbox App Version (if using the app) 241.4.4795 I have an ongoing issue with folders in our Dropbox Plus account. We use dropbox for our small company and we have a top level dropbox folder for each of our projects. All folders are owned by my boss (not me). Once in a while I will accidentally drag a top level folder into another folder. Dropbox for some reason allows this drag. But when I go to undo it, then Dropbox tells me that I don't own the folder and I can't move it back! The folder is then stuck in another folder! The only solution I have found to fix this so far is to move the folder back on the website. However this breaks the sharing for the folder so that my boss and any collaborators no longer have access to the folder! I then have to re-share the folder every time I accidentally drag them! This seems very silly, if I don't own the folder and can't move it back, why does Dropbox let me move it in the first place! Is there some better way to fix this?153Views0likes2Comments
There are files missing from a folder that I share with another user.
Hi. Some of my files have disappered but the folders are still there. A month ago a few files disappered and now a lot more is gone. It only happend in one main folder which I share. I have asked the one sharing files with me but he doesn't know.178Views0likes8Comments
The recipients of my shared folders are moving files out of them. How can I stop that?
Device Multiple Operating System/Browser (if using the web) Multiple Dropbox App Version (if using the app) Multiple Question or Issue I provide image files to my clients by inviting them to DropBox folders I create for their specific company within my single user account. Often there are several contacts at one firm that all need access to the files. I set all permissions to View. Often clients do not realize that when they are clicking and dragging folders and image files they are in fact moving them out of the DropBox folder. How can I prevent this automatic click and drag move of files? Or, how can I tell when this happens so I can be more proactive in restoring these files and educating clients again about being aware of this issue? This is an incredibly tedious and frustrating quirk of DropBox. Thanks for any insights. Darren85Views0likes1CommentIf I delete my Dropbox account, what happens to shared files and folders?
If I delete my dropbox account and I am the owner of shared folder, will the other people still have access to that shared folder and all the shared content? If not, what do I need to do so they can still have access.Solved4KViews0likes3CommentsI need to permanently delete my files, but I get message "x items couldn’t be permanently deleted".
When I wanted to permanently delete a file or folder (which I may have shared with others or not). I used to be able to delete it in Finder and then would get asked by Dropbox: Delete "untitled folder" from everyone's account and all devices? I then confirm with "Delete for everyone" and proceed to empty the trash on my Mac. Now I log on to my Dropbox account, go to "Deleted files" and select the ones I want to permanently delete. Then confirm this and they were gone, space would be freed up. Well, gone are those glory days of simplicity, because: NOW I get told by Dropbox: "File XYZ will be gone forever for everyone, including for anyone still using the folder. Permanently deleting this folder won’t free up space." I confirm by selecting "Permanently delete" NOW I get the message: "x items couldn’t be permanently deleted" Dropbox tells me – uselessly: "What you can do": "Ask the owner to help permanently delete this" I AM the #!*¥ owner, aren't I? Plus, didn't clicking "Delete for everyone" on the desktop version make it clear that ALL those files have to go? Shurely this is a recent bug. It wasn't such a hassle before to get rid of old files. Or am I missing something? GrrrrrSolved18KViews3likes10Comments
