Your workflow is unique đšâđ» - tell us how you use Dropbox here.
Shared Folders
71 TopicsMy Dropbox account is out of space. Should I permanently delete some shared folders?
Good day My client shared some of his folders with me, but now I can't access anymore (new year's folders) due to my Dropbox out of storage. I have deleted some of the folders from my Dropbox but still can't access the new folders. It is a problem - I am only viewing the folders - doesn't upload anything. Is there a way to permanently delete the old folders in/on my Dropbox without deleting it on his side?73Views0likes4CommentsIs there an easy fix for accidentally dragging folders to different locations?
Device HP Z2 Tower G4 Operating System/Browser (if using the web) Windows 10 Dropbox App Version (if using the app) 241.4.4795 I have an ongoing issue with folders in our Dropbox Plus account. We use dropbox for our small company and we have a top level dropbox folder for each of our projects. All folders are owned by my boss (not me). Once in a while I will accidentally drag a top level folder into another folder. Dropbox for some reason allows this drag. But when I go to undo it, then Dropbox tells me that I don't own the folder and I can't move it back! The folder is then stuck in another folder! The only solution I have found to fix this so far is to move the folder back on the website. However this breaks the sharing for the folder so that my boss and any collaborators no longer have access to the folder! I then have to re-share the folder every time I accidentally drag them! This seems very silly, if I don't own the folder and can't move it back, why does Dropbox let me move it in the first place! Is there some better way to fix this?108Views0likes2CommentsThere are files missing from a folder that I share with another user.
Hi. Some of my files have disappered but the folders are still there. A month ago a few files disappered and now a lot more is gone. It only happend in one main folder which I share. I have asked the one sharing files with me but he doesn't know.140Views0likes8CommentsThe recipients of my shared folders are moving files out of them. How can I stop that?
Device Multiple Operating System/Browser (if using the web) Multiple Dropbox App Version (if using the app) Multiple Question or Issue I provide image files to my clients by inviting them to DropBox folders I create for their specific company within my single user account. Often there are several contacts at one firm that all need access to the files. I set all permissions to View. Often clients do not realize that when they are clicking and dragging folders and image files they are in fact moving them out of the DropBox folder. How can I prevent this automatic click and drag move of files? Or, how can I tell when this happens so I can be more proactive in restoring these files and educating clients again about being aware of this issue? This is an incredibly tedious and frustrating quirk of DropBox. Thanks for any insights. Darren71Views0likes1CommentIf I delete my Dropbox account, what happens to shared files and folders?
If I delete my dropbox account and I am the owner of shared folder, will the other people still have access to that shared folder and all the shared content? If not, what do I need to do so they can still have access.Solved3.9KViews0likes3CommentsI need to permanently delete my files, but I get message "x items couldnât be permanently deleted".
When I wanted to permanently delete a file or folder (which I may have shared with others or not). I used to be able to delete it in Finder and then would get asked by Dropbox: Delete "untitled folder" from everyone's account and all devices? I then confirm with "Delete for everyone" and proceed to empty the trash on my Mac. Now I log on to my Dropbox account, go to "Deleted files" and select the ones I want to permanently delete. Then confirm this and they were gone, space would be freed up. Well, gone are those glory days of simplicity, because: NOW I get told by Dropbox: "File XYZ will be gone forever for everyone, including for anyone still using the folder. Permanently deleting this folder wonât free up space." I confirm by selecting "Permanently delete" NOW I get the message: "x items couldnât be permanently deleted" Dropbox tells me â uselessly: "What you can do": "Ask the owner to help permanently delete this" I AM the #!*„ owner, aren't I? Plus, didn't clicking "Delete for everyone" on the desktop version make it clear that ALL those files have to go? Shurely this is a recent bug. It wasn't such a hassle before to get rid of old files. Or am I missing something? GrrrrrSolved18KViews3likes10CommentsDeliberate omission of critical folders for Basic accounts.
I would like to bring to your attention a concerning practice that appears to affect free-tier users. Dropbox is not any more secure without external backup. It has become evident that certain shared folders (which are visible and accessible in read-only mode under a single account) are intentionally excluded from backups and event logging for users on the free plan. This omission makes it effectively impossible to track or recover any changes or deletions, as: Backup history is almost not available for free accounts. Event and activity logs are retained for only 30 days in the free tier. No relevant events or actions appear in the logs, even when changes or deletions are suspected. This issue has been reported and discussed by multiple users across various forums and communities, with many suspecting that folders are being deliberately hidden or removed in free accounts as a way to pressure users into upgrading to a paid subscription.88Views0likes2CommentsHow can I move a shared folder I don't own out of my root directory?
I have clicked on a link to see a shared folder for which I have editing privilege. The folder is in my dropbox in the root directory, but it is no use to me there, I need it in another place in the directory structure. I cannot see how to move it, I can move the directories inside the main folder, but then it will disappear form the other peoples dropbox. I do not mind having two copies of it all as I have the space, but need to find a way to either move the main directory or the sub directory's to a different location within my dropbox without causing an issue to the person who shared with me and keep two way link enabled. I am doing this online in the web application, I do not use the desktop application, Thank you157Views0likes4CommentsCan't remove an unknown shared folder from my account because I'm over quota
Macbook, Mojave 10.4.6, Chrome: Hi, a shared folder named âSteveâs Videosâ (8 GB) was shared with me by someone I donât know. Itâs pushed my account over quota so I canât remove or leave it. Could a Dropbox moderator please remove me from that shared folder and restore my space? Thank you.Solved276Views0likes9Comments