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Space and storage

188 Topics

Allow a personal account to have more than 3 TB, or more than 4 TB with the add on
Hello, I'm a graphic designer with over 15 years of workload. This obviously equates to extreme files sizes. I was disappointed to learn Dropbox don't offer a package for single users over 3TB. I work solely and require more cloud space and don't want to have to upgrade to a 'per user' plan as this isn't cost effective. This option has to become available soon.
Lisa Douglas
2 months ago Place Ideas
62KViews
188likes
221Comments
Increase the quota for Basic plan
I have a great idea! Make the basic plan at the same time the allowed number of devices 4-5. 3 is very small. You can also increase the amount of memory to 3-4 Gb. I will be very grateful to you!
Dionis
3 months ago Place Ideas
3.7KViews
5likes
11Comments
Removing a shared folder from my account
How can I remove a folder that was shared with me? without asking the sharer to remove it for me. I wanted to increase my storage since it's almost full due to the shared files. hope someone can help me with this
Solved
Kay11R
2 years ago Place Delete, edit, and organize
6.1KViews
0likes
16Comments
How can I cancel my computer backup?
I apparently selected pc backup when I installed Dropbox and naturally I'm out of storage on my Dropbox account now. I don't want and have no need to have my pc backed up to it. I have the desktop app but am not able to find the preferences section to stop it from backing up. I did try just deleting My PC from Dropbox but a message comes up and says if I delete "My PC" it says it will be removed from my Dropbox and from the computer. If I delete it in Dropbox, does that mean I'll lose everything on my laptop too? Sorry if it sounds like a newbie question but I am. 🙂 Any help stopping the PC backup would be greatly appreciated.
Solved
timq
2 years ago Place Delete, edit, and organize
25KViews
2likes
58Comments
Access to my files when my Dropbox account is full?
Hi, I have no more acess my files because my Dropbox is full. I'm encouraged to upgrade it. But I don' want tu upload any files more, I just would like to have access to those which are already there in order to donwnoad them on my PC. What should I do? Thanks a lot
Sergef
2 years ago Place Create, upload, and share
4.3KViews
0likes
16Comments
Deleting files does not free up space
I deleted about half of my files and then permanently deleted them in the "Deleted Files" section. It still says I'm about out of space. Is there something else I need to do?
Solved
t84a
2 years ago Place Delete, edit, and organize
7.5KViews
0likes
31Comments
Dropbox taking up "other files" Disk Space on MacOS
Hey, I have an issue with the Dropbox Smart Synch function on my MacBook Pro M1 2020. Until recently everything worked just fine, I also have the "Smart-Synch-Update for Mac" Box checked in the settings. But now, when I synch a file or folder to "online only" it will do that and show, that the file has 0 Byte. But simultaneously my "other files" space in the MacOs Disk Space Tool increases so that I have about 250GB of "other files" on my system, that are no where to be found. Even if I search everything on my Mac there is no folder that is so big. Can anyone help me?
Sheqo
2 years ago Place Create, upload, and share
3.2KViews
1like
13Comments
Recipient of shared folder having to buy space?
Why are the recipients of my shared folders being told they need to sign up and pay for dropbox or saying they need more space?
Solved
RFP1
3 years ago Place Create, upload, and share
5.6KViews
1like
23Comments
Move Data from Dropbox to Azure Storage
Hi All, We have data of 15TB and want to move all of them to an Azure storage account, could you please give us any suggestions on how to transfer this. Thanks
rahullunia
3 years ago Place Delete, edit, and organize
3.2KViews
1like
3Comments
Storage says it is full, but it is not
Hi, I'm new to these forums, so please bare with me. I have an account with folders shared with me by my employer. We have plenty of storage, but when I log in I see a message every time saying I am almost out of storage. No one else on my team sees this when they log in. I did previously have a large folder with a lot of images in it, however I have completely deleted that as well as deleted it from the trash. When I click on the plan page, here is what I see: Personal Dropbox spaceUsing 1.93 GB of 2 GB Regular files (0 bytes) Shared files (1.93 GB) Unused space (74.18 MB) I would love to speak with someone at DropBox directly, but it does not look like that is an option. Can anyone please help? Thanks in advance!
Solved
jen2fe
3 years ago Place Delete, edit, and organize
9.8KViews
1like
55Comments