Allow a personal account to have more than 3 TB, or more than 4 TB with the add on

Thank you for sharing your idea.

Our team has looked into this, but it is not something they are actively working on at this time. 

We regularly review these ideas, and we will keep you updated if this idea moves forward in the future.

Thanks a bunch!

I was on Dropbox Professional with 4TB and needed more - I upgraded to business, but decided it wasn't worth it (I'm just one person), and I really disliked the way it changed my home directory.

I've moved a lot of my stuff to Syncthing (with a separate machine off-site), and now only have 0.5 TB of data in Dropbox and will be downsizing to Plus when my professional subscription expires.

If I could have purchased multiple 1TB add ons I'd have kept paying, but now Dropbox will be getting a lot less of my money.  I'd switch back if I could.

Dropbox user since 2014.

I’ve been using Dropbox for many years and I love it.

Currently, I’m on the Professional plan with 4TB of storage. I’ve now reached a point where I’m running out of space and need to upgrade. I had a long chat with a Dropbox representative (she was friendly and very service minded), and she told me that in order to get more space, I would need to upgrade to a Teams plan, which requires paying for three users — a massive increase in cost.

I agreed to do this, but since I already have a Teams plan under a different email, I wasn’t able to proceed.

I hope you’ll consider allowing users to upgrade and purchase more storage on the Professional plan in the future. It would be great to have the option to buy, for example, 10TB.

Best,
Muggie

I have been a loyal customer for 20 years. There should be more options for people to customize their storage needs past 4TB for less than $54 a month or $540 a year. I would happily pay $45+ a month for the 6 TB I need. Now I am searching for other, more affordable options for cloud storage. There are many. 

Another freelance Graphic Designer wanting the option for another TB without upgrading to 3 users here. Sorry to see this was flagged 3 years ago.

Thanks Andrew. I hope you are wrong too but given the lack of support to consumer, I think your right. 

Always sad when a company forget their original and loyal users. Business and consumer are very different offerings, and then could easily do both. 

For me, I have zero use as a contractor for multiple user business accounts, so I get left behind. And their price is getting ridiculous anyway. 

Thanks for the info. 
cheers

I’ve seen accounts with more than 300k files (some at 550k files) that manage to sync, so I wouldn’t worry too much about that. The irony here is that for the past years five years Dropbox has clearly signaled a shift of focus to business customers, but a workload of more than 300k files is one to easy imagine for a business. So one would imagine Dropbox should be business-scale-ready to handle a big number of files and not break a sweat at 300k files.

Based on their past statements and earnings call transcripts, Dropbox is not giving individual users the ability to add more storage because they believe doing so would cannibalize their business offering. Since their focus appears to be on providing more business features to sell more business seats (just look at how they are pushing Dash to business first and self-serve users second), it is unlikely they will improve their individual offerings anytime soon.

I just hope I am wrong about this and that Dropbox indeed has a winning strategy that would be later revealed to us, one that doesn’t involve alienating individual customers that fueled their product-led growth engine.

Hope this helps,
Andrew (DBoxTips)

P.S. I am a volunteer on the Dropbox forums, freely and happily sharing know-how with other users, not affiliated with Dropbox in any way.

Thanks. Appreciate the try. My "backup" has about 312,000 or so, and appears to be working. I am tempted to keep adding files and keep trying until it fails. But I believe you are correct, this is a soft limit that is probably triggered by multiple items. Appreciate the update. 

I went folder by folder and said, "make available offline" and when I was done I did a file count. It seems that Dropbox has successfully synced 382,142 files. So it does seem the 300K limit is a "soft" limit. I do not know what happens when Dropbox servers decide you're over the limit. I assume it just affects the sync and does not delete files. Although if the sync to the cloud doesn't happen then that file might not get backed up...

I agree rdkushner​ it appears that Dropbox really does not want to do this. I am guessing a mixture of costs to put in more servers, and the resistence to what they would have to charge. Maybe they are having financial difficulties? Not sure, but it seems that with 211 comments, it would get some attention.

And I did not know about the limit on number of files. So this means if I have more than say, 300k files, and my system dies, I cannot be assured that Dropbox will put back all my files? That is a real issue for sure. Thanks for the heads up. I'm going to go do a test on my number of files now.