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72 TopicsUnlink Dropbox app version 2.3.5.10 from Android handset
Hello, I have an old android handset - HTC- One with Dropbox app version 2.3.5.10. I am unable to unlink device from Dropbox. A message occurs Error: ' you must be online to unlink. Check your connection or try again'. However, I am connected to WiFi. I can access the website on my other devices laptop and mobile, but the old handset is not listed on the basic Dropbox account I have. Appreciate if you can advise please. Thanks37Views0likes1CommentUninstalling Dropbox in Salesforce
Hi, I am attempting to uninstall Dropbox, which is a managed package, from our Salesforce org because Dropbox will no longer support its Salesforce integration. I was able to successfully uninstall the package in a sandbox environment; however, I am unable to do so in Production due to an Apex class dependency. After further investigation, I believe the issue is caused by the Apex trigger DropboxServiceFile, which references the Dropbox package. I contacted HomeKeeper, which manages the Service File functionality in our org, and was advised to either contact Dropbox directly or reach out to Salesforce. Has anyone successfully found a way to uninstall this package from a Salesforce org? Since it is a managed package, Salesforce admins are unable to make changes to it. Please let me know.26Views0likes2CommentsDropbox installation causing persistent issues on Debian
Regarding an issues raised across several other posts: Like this one And this one Dropbox installations can result in persistent system issues on Debian 13. In an attempt to save others some headache, here's a few details I found helpful while attempting to fix the issue. Note that Debian isn't supported by Dropbox. Here is their list of supported distros (Ubuntu & Fedora). Regrettably, I believe that means no official support for this issue. Dropbox installation on Debian 13 can cause issues when uninstalling and/or updating. Common remedies for this kind of issue, especially those targeted at Debian amateurs (like myself) are generally inapplicable. Trixie changed some apt features. "add-apt-repository -r" no longer works. Don't go down a rabbit hole trying to get it onto your Trixie install, it isn't meant to be there. Typical methods to remove or purge Dropbox won't work. They result in errors, or are ineffective. The final entry in this guide got me the best results. Applied to the dropbox issue, that meant (ls -l /var/lib/dpkg/info | grep -i dropbox) followed by (sudo mv /var/lib/dpkg/info/dropbox.* /tmp). After this, I could get purge to correctly resolve. I hope that this saves somebody some time.53Views0likes1CommentIs there a way to stop using the File Provider version of the Dropbox app?
I have an M1 Mac Mini with Dropbox installed since Monetary, and I think it automatically started using File Provider, because it installed the DB folder in Cloudstorage. I just got a Macbook Air, running Ventura. I downloaded and installed Dropbox on the Air, and it asked if I wanted to use File Provider. I selected No, and it installed the DB folder in my User folder, which is great. I prefer this, since there are issues with using File Provider. I wanted to do the same on my Mac Mini, so I upgraded my Mini to Ventura. Then I thoroughly uninstalled Dropbox (I needed to use Terminal to get rid of the DB folder from the Cloudstorage folder), restarted my computer, installed Dropbox again, but it automatically installed using File Provider, putting the darn DB folder in the darn Cloudstorage folder again. Ugh! It's like some preferences were still on my computer, but nowhere I can think to look. I did remove the DB folder from Application Support as well. I also checked Activity Monitor as well to make sure nothing DB was running. Bottom line: How can I revert back to NOT using File Provider, and not having the DB folder in the Cloudstorage folder? I know it's possible not to use File Provider in Ventura 13.6.1 because this is happening right now on my M1 Macbook Air running the same exact OS as my Mini. DB version is also the same on both computers (187.4.5691)3.3KViews0likes4CommentsI can't configure the Dropbox app on Ubuntu 24.04
Hi, I am required to use Dropbox for work on an Ubuntu 24.04 system, which is apparently supported as "Ubuntu 22.10 or higher" I followed the instructions at https://www.dropbox.com/install-linux and it installed and logged me in successfully, and a Dropbox icon appeared in the top bar. It then began syncing all folders with hundreds of GB of data, it wants to copy the entire company Dropbox to my local system. Clicking the Dropbox icon does nothing, it does not respond. I am unable to stop the sync, and unable to configure Dropbox. Uninstalling Dropbox following the instructions at https://help.dropbox.com/installs/uninstall-dropbox failed to stop Dropbox actually running, now there is a zombie process that is still trying to sync hundreds of GB of data to my laptop. Why is this broken, who is responsible for testing this software? How can I repair my system?2.4KViews1like2CommentsAfter removing Dropbox from my Mac, it still appears in "login" items. Help?
I am running the latest version of Ventura on Mac. After being a long time fan of dropbox, I decided to stop using it after having problems with the syncing function and the way it would move files around. Even after deleting the application, dropbox remains in "login items" underneath "Allow in the background." When starting up my mac, I get a notification message that dropbox wants to work in the background. How can I completely remove dropbox from my Mac? I would appreciate any help. Thank you.Solved22KViews0likes20CommentsWhen I try to remove the Dropbox app from my computer I lose access to my desktop folders
Removing Dropbox from my computer is proving to be a nightmare. My computer Operating system is Windows 10. I have managed to un sync from my account and deleted all the folders concerned in my Dropbox account. On my computer the Dropbox folder is located C:\Users\dough\Dropbox and it contains a "PC" folder in which contains Desktop, Documents, and Downloads. Whenever I uninstall or delete the Dropbox folder I lose all the content from those folders Desktop, Documents, and Downloads. I have no need for Dropbox and wish to remove it completely from my computer, would you please explain to me how to do this. I would appreciate it very much. Thank you.Solved14KViews2likes27CommentsI get an 'uninstallation failed' prompt every time I try the process on my Windows.
I'm having problems with Dropbox on my PC running Windows 10. I need to uninstall and reinstall but nothing I try allows me to uninstall Dropbox. I tried the traditional ways and got the 'uninstallation failed' prompt every time. I also went into the Program folder and tried the Dropbox Uninstaller app there. Didn't work. What else might I try?6.3KViews0likes16CommentsFailed to uninstall the Dropbox desktop app on my Windows 10.
Hello, not possible uninstall the programm - desktop version I have also disabled dropbox at starting to avoid any execution Not icon tray at starting In windows 10, in program (x86)/dropbox - there 3 different folder client. Thanks for your support D.Solved94KViews1like3Comments