Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
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31 TopicsI can't access my Dropbox files online after exceeding my storage quota.
Device I'm sure that this is unrelated to device, but it's pc. Operating System/Browser (if using the web) win11 chrome Question or Issue I'm currently invited into some team, and we don't use premium as it's redundant. But accidently someone hit the limit of the quota by putting temporary huge file, and I got this screen. The problem is, even I clicked the file management (파일관리), it keeps redirect to this stupid screen. The URI of this page is: https://www.dropbox.com/home?sort_by_size_desc=true After my teammate remove few ones from their desktop app, I finally can access to our files. Note that I didn't install pc app, as I merely use this space. By the way I'm tired of seeing storage alert every time I enter to page, even I don't need additional storage. Why should I bothered again and again? The reason why I merely use this service is, not only lack of need of cloud storage, but also this nausty user experience of dropbox (like agoda lmao)54Views0likes1CommentMy account is not displaying the correct size of my folders
When I let display the folder size, sizes are displayed with a ">" (greater as) sign in front. This is no useful information. For example, the first folder is displayed with "> 599,02 MB", but in reality it is 1,74 GB! Searching folders for missing space gets difficult.Solved317Views0likes9CommentsDropbox says I'm using more space than I do, but I don't see this anywhere.
Hi. My dropbox account is listing more than twice the amount of storage space used than the total from the folders that I have. I have zero regular files, and have never used backup. I have two shared folders, that total about 800mb together, but dropbox is saying that shared folders are instead taking up 1.7gb of my 2gb space given with a basic account. I had nothing in my trash so tried moving and deleting a folder, to see if the total reset, but it didn't help. I've searched here for a solution and it seems to be usually an issue with cache or backups, but I have never used backup and don't have the desktop or mobile app installed. I've included the screenshots below which seem to be asked for for others with similar problems. Any help would be much appreciated. Thankyou.Solved293Views0likes4CommentsNeed to know how many subfolders and files are nested inside any given folder, server-side
Good day we are evaluating migrating two companies from Sharepoint to Dropbox. We need a way to know how many subfolders and files are contained, server-side, under any given top-level folder. This is an extremely simple information, and it is of fundamental importance in order to check complete sync after a large file upload, download or move. Of course such information must be available rapidly, without browsing each single subfolders (there are dozens thousands) and without limiting to check desktop-side (which is entirely useless, given that we want to survey the status of data moves SERVER-SIDE). So, for instance, suppose we have: - top-level folder "A" - inside "A": 3 files and the 2 subfolders "B" and "C" - inside "B": 7 files and 1 subfolder "D" - inside "C": 5 files and 1 subfolder "E" - inside "D": 12 files and no subfolder - inside "E": 8 files and 1 subfolder "F" - inside "F": no files and no subfolders.... ... I need a way to know that inside "A" there are: - 35 files - 5 subfolders In Sharepoint it is ridiculously complex to achieve such a basic information, but at least I can use PowerShell and some additional module. $FilesCount = (Get-PnPFolderItem -FolderSiteRelativeUrl "Top-Level-Folder-Name" -Recursive -ItemType File).Count $SubFoldersCount = (Get-PnPFolderItem -FolderSiteRelativeUrl "Top-Level-Folder-Name" -Recursive -ItemType Folder).Count Write-Host "Number of files: $FilesCount" && "Number of subfolders: $SubFoldersCount" HOW exactly can I have such information with Dropbox? Many thanks Enrico Penco106Views0likes2CommentsCalculate all folder sizes
How do I calculate the size of multiple folders at once? I'm trying to find the largest folders on my Dropbox, so I can delete them. I'd like to calculate the file size of all folders on my account. I can calculate the folder sizes one by one following the directions in this forum, but when I select multiple folders, the "calculate size" option is no longer available. thanks!Solved10KViews2likes21CommentsFile size display completely wrong on Dropbox.com
Long-time user here with Dropbox Advanced account. Dropbox has an article on how to view file sizes online: https://help.dropbox.com/storage-space/file-size Here is the problem: • I have folders filled with files that appear as "--" on the list (no size) — this is wrong • I have one folder with more than 2 GB inside of it that appears as ">527.41 KB" on the list — obviously false and misleading • There are other folders with similarly misleading sizes Given that I have hundreds of folders, you can see how this file size functionality is completely useless, because the user either can't trust it, or can't see the size of the folder. Can you kindly fix this bug?278Views0likes9CommentsI can't find my settings in order to send a referral to a friend
I have the basic plan, so can't run this issue by support. I want to refer a friend for more storage space. I'm pretty sure I do not have a "team" account, which I understand makes one ineligible to refer a friend and get additional storage. When I go to my avatar, there are no "settings" in the menu and thus no option to "refer a friend." Rather, I get "preferences" in leiu of "settings" and no ability to refer a friend. I think I've clicked everywhere to see if there is a work-around, but I can't find anything, and again can't ask dropbox support. Ideas? Thanks.173Views0likes1CommentI need to know how to check for my folder size or amount of files.
I just realized there's no folder information on the website or phone app in my current plan, which is Professional. I think a basic information folder should be available, I shouldn't need to upgrade for something so basic as knowing the folder size and amount of files. Please consider this since doesn't make any sense that I have access to AI tools but not SO basic information. Thanks.Solved2.3KViews1like4CommentsHow to calculate folder size of a "root" folder on the website
In the left-most pane I have "All Files" selected. Below that is a list of what I describe as "root folders" on Dropbox. How do I determine the size of a root folder? I understand that if it contains subfolders, that I can check-mark those subfolders the choose "calculate size". But if it contains just files, what is the method? <------- I ticked the "select all" box, and it shows you the number of files selected, but not the total size. I clicked the ellipsis beside "shar/download/delete" and "i" info, but the info pane shows nothing helpful.1.7KViews1like7Comments