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I can't access my Dropbox files online after exceeding my storage quota.
Device I'm sure that this is unrelated to device, but it's pc. Operating System/Browser (if using the web) win11 chrome Question or Issue I'm currently invited into some team, and we don't use premium as it's redundant. But accidently someone hit the limit of the quota by putting temporary huge file, and I got this screen. The problem is, even I clicked the file management (파일관리), it keeps redirect to this stupid screen. The URI of this page is: https://www.dropbox.com/home?sort_by_size_desc=true After my teammate remove few ones from their desktop app, I finally can access to our files. Note that I didn't install pc app, as I merely use this space. By the way I'm tired of seeing storage alert every time I enter to page, even I don't need additional storage. Why should I bothered again and again? The reason why I merely use this service is, not only lack of need of cloud storage, but also this nausty user experience of dropbox (like agoda lmao)
My account is not displaying the correct size of my folders
When I let display the folder size, sizes are displayed with a ">" (greater as) sign in front. This is no useful information. For example, the first folder is displayed with "> 599,02 MB", but in reality it is 1,74 GB! Searching folders for missing space gets difficult.
Dropbox says I'm using more space than I do, but I don't see this anywhere.
Hi. My dropbox account is listing more than twice the amount of storage space used than the total from the folders that I have. I have zero regular files, and have never used backup. I have two shared folders, that total about 800mb together, but dropbox is saying that shared folders are instead taking up 1.7gb of my 2gb space given with a basic account. I had nothing in my trash so tried moving and deleting a folder, to see if the total reset, but it didn't help. I've searched here for a solution and it seems to be usually an issue with cache or backups, but I have never used backup and don't have the desktop or mobile app installed. I've included the screenshots below which seem to be asked for for others with similar problems. Any help would be much appreciated. Thankyou.
Need to know how many subfolders and files are nested inside any given folder, server-side
Good day we are evaluating migrating two companies from Sharepoint to Dropbox. We need a way to know how many subfolders and files are contained, server-side, under any given top-level folder. This is an extremely simple information, and it is of fundamental importance in order to check complete sync after a large file upload, download or move. Of course such information must be available rapidly, without browsing each single subfolders (there are dozens thousands) and without limiting to check desktop-side (which is entirely useless, given that we want to survey the status of data moves SERVER-SIDE). So, for instance, suppose we have: - top-level folder "A" - inside "A": 3 files and the 2 subfolders "B" and "C" - inside "B": 7 files and 1 subfolder "D" - inside "C": 5 files and 1 subfolder "E" - inside "D": 12 files and no subfolder - inside "E": 8 files and 1 subfolder "F" - inside "F": no files and no subfolders.... ... I need a way to know that inside "A" there are: - 35 files - 5 subfolders In Sharepoint it is ridiculously complex to achieve such a basic information, but at least I can use PowerShell and some additional module. $FilesCount = (Get-PnPFolderItem -FolderSiteRelativeUrl "Top-Level-Folder-Name" -Recursive -ItemType File).Count $SubFoldersCount = (Get-PnPFolderItem -FolderSiteRelativeUrl "Top-Level-Folder-Name" -Recursive -ItemType Folder).Count Write-Host "Number of files: $FilesCount" && "Number of subfolders: $SubFoldersCount" HOW exactly can I have such information with Dropbox? Many thanks Enrico Penco
I can't find my settings in order to send a referral to a friend
I have the basic plan, so can't run this issue by support. I want to refer a friend for more storage space. I'm pretty sure I do not have a "team" account, which I understand makes one ineligible to refer a friend and get additional storage. When I go to my avatar, there are no "settings" in the menu and thus no option to "refer a friend." Rather, I get "preferences" in leiu of "settings" and no ability to refer a friend. I think I've clicked everywhere to see if there is a work-around, but I can't find anything, and again can't ask dropbox support. Ideas? Thanks.
