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1275 TopicsAlmost impossible to login due to "games" captcha
Hi everyone! I have a problem I hope you can help me resolve. I use my Dropbox free acount to move files from my phone to the office computer. They are personal things, so I can't install the app or login out of a private browser session. I have two-factors autentication active. Dropbox makes me lose a lot of time in stupid games before login to prove I'm human. I'm not talking about reCAPTCHA here, but real games where you move people to the right chair and other crap like that. How can I avoid this? It's ridicolous, if I wanted to play I will have open an account to a game site, not to personal cloudspace.2.3KViews7likes32CommentsLogin error 500. ...anyone else?
Error (500) Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help Center and forums for help, or head back to home. I get the same issue if I click on home link, and help link. Status page says there are no problems. I also got a notification that my account has been downgraded and that I can no longer set files to be online only. anyone else having similar issues? ThanksSolved5.1KViews4likes11CommentsCan't access email to get 6-digit code
I can login successfully, but needs me to check 6-digit code in email. Before immigration, login dropbox never needs me to check 6-digit code in email. After immigration, it needs me to check 6-digit code in email. (same computer) My email account was disabled (long time no use and I forgot the password), I can't login to my email to check the 6-digit code. I only want to login Dropbox without check email 6-digit code, so what can I do? ThanksSolved62KViews4likes429CommentsUnable to login S Mode
Able to login ok via web but when opening in S Mode app cannot login due to reCAPTCHA, you enter username/password fine, then reCAPTCHA comes up, complete that as required but then after clicking verify it goes blank then reopens reCAPTCHA as though clicking login again so unable to get past this step, any help would be hugely appreciated!Solved6.8KViews4likes44CommentsDropbox acquires Boxcryptor. What will happen to all those files that have been encrypted?
Hi As most will know, dropbox has purchased boxcryptor. At this point my question is, what will happen to all those files that have been encrypted with boxcryptor ? Should they all be decrypted and wait for communication on how the transaction will be handled by Dropbox ? Boxcryptor was used to encrypt files using other cloud services, will this change ? Thank you very much RiccardoSolved36KViews3likes148Comments[security] Got a Dropbox security code email, but 2-factor verification is *off*. Reasons?
Hey I received the following email yesterday, sent to the email address used for registering my Dropbox account: Hi [first name] [6-digit code] is your one-time Dropbox security code. Happy Dropboxing! - The Dropbox Team However, 2-factor authorization is turned off for my account. I just checked it again, 2FA was, and still is, disabled. A cursory glance at the source suggests the email was sent by Dropbox. I know sender addresses can be spoofed, but the URL in the email was the real one, so I don't see a reason to believe it's a scam/phishing mail. My question is then: Are there any other cases (other than on accounts with 2FA enabled) when Dropbox would send a one-time security code by email?Solved19KViews3likes22CommentsEndless CAPTCHA loop when logging into my Dropbox account on Windows 11
As I can see that issue is all over the same. I cannot login to my Dropbox account on new pc due to Endless CAPTCHA loop. I am getting message that I am recognized as human being but after that the message from Captcha popped up about not correct result. Then new captcha window is started again. I tried to pass the captcha test few times today. I have tried different internet explorers, Edge, Chrome, Mozzila. Please fix this.Solved350Views2likes10CommentsThe 2 Factor Authorization uses a difficult CAPTCHA system
Daily Dropbox user since time immemorial. Today, I had to "solve a puzzle"—providing free training data to an invisible data merchant—retrieve a code from my email, and complete a CAPTCHA. You've lost control. I rely on Dropbox as a productivity tool; this hostile design directly opposes its intended utility. The tool is steadily deteriorating.68Views2likes1CommentI can't log in to Dropbox 'Two-step verification text message can't be sent'
I am facing the 2 factor authentication by SMS error. The text code could not be sent. Not sure what happened. Yesterday I was still able to receive the code via sms and access normally but can't now and there is no other option to verify because i can't now access the account setting Could anyone please kindly provide me the recommendation? or Is this just the dropbox system error that we need to wait?Solved749Views2likes9Comments