We’re Still Here to Help (Even Over the Holidays!) - find out more here.
What Do You Want to See on the Community?
Hey everyone, my name is Emmet and I’m in charge of the Experience for our users on the Dropbox Community. The Community Team is working on improvements to the Community and your voices are important to this conversation. We want to know what you think we’re doing well and what you feel we could be doing better. When giving feedback, please be as detailed as possible. The more information we have the better. Your experience can be about any part of the Community experience from creating an account, posting a thread, receiving emails etc. Please feel free to let us know what you think about all our sections and any features/areas of the Community you would like to see in the future. Also, while we do work closely with other areas of the support experience, this thread is specifically about the Dropbox Community. We pass on feedback about other areas of support to those teams as we receive them, but the focus of this thread is on the Community experience.How To Check If Your Space Is Being Used By A Shared Folder and How To Leave A Shared Folder
Shared folders are one of the easiest ways to collaborate with others while using Dropbox. Having a shared space makes everything simpler when you’re working on a project, sharing family photos or keeping your teams files all organised. But you might be wondering: Does this shared folder take up space in my Dropbox account? And what if I no longer need access - how do I leave it? Does a Shared Dropbox Folder Count Toward My Storage? It depends on how the folder was share with you and what level of access you have. Here’s how to check: Sign in to dropbox.com and click All files. Look for folders with a two-person icon 👥 - these are shared folders. Hover over the folder name and click the “…” (More) menu. Choose Share → then Settings. You’ll see one of these options: Can edit → the folders contents do take up space in your Dropbox account Can view → the folders contents don’t count toward your space Tip: You can also check shared folders directly from the Dropbox desktop app - the 2 person icon works the same way there too. How to Leave a Shared Dropbox Folder I No Longer Need If you see “Can edit” and you no longer need access, it’s really easy to remove yourself from the folder. Here’s how: Go to dropbox.com and sign in. Click Shared in the left sidebar. Find the folder you want to leave. Click the “…” (More) button next to it. Select Leave folder → and confirm. Once you leave: The shared folder and its files are removed from your Dropbox. They’ll no longer count toward your storage. Other members will still have access as usual. If you originally created the shared folder, you’ll need to transfer ownership before leaving. To do that: Open the folder’s Share settings. Click the dropdown beside another member’s name. Select Make owner → then leave the folder. That way, everyone who needs it still has access and the ownership transfers smoothly. And that’s it! Keeping your Dropbox account organised is a simple way to make more room for what matters most - your ideas, projects and memories. If you ever change your mind and want back into a folder in the future, just ask the owner to share it with you again. Got questions about shared folders? Drop them in the comments below or visit our shared folders FAQs. How do you organise and manage your shared folders? Join the conversation and let us know!Community Member of the Month - June 2025
We’re halfway through 2025 (how did that happen?!), and it's the perfect time to shine a spotlight on someone who's been absolutely rocking it in the Dropbox Community 🎉 Say hello to our Community Member of the Month for June... DoctorBashir 🤩👏! Since joining us two years ago, DoctorBashir has been a friendly, knowledgeable, and all-around awesome presence in the Community. With 18 posts and 3 accepted solutions under their belt, they’ve been quietly (and consistently!) helping others and spreading good vibes. June, however, was a standout month. From sharing crystal-clear tips to troubleshoot pesky problems, to offering invaluable advice - DoctorBashir has been on fire 🔥. One of their most helpful contributions was a super insightful post on stopping the Dropbox folder from opening on startup. Not only did they break down the fix in simple steps, but they also added thoughtful feedback that helps make Dropbox even better💡. Their passion for Dropbox and helping others really shone through and that’s exactly why they’re our star of the month 🌟 Thank you, DoctorBashir, for being such a rockstar in the Dropbox Community! Your time, wisdom, and kindness truly make a difference 🙏 🎁 We’ve got a little surprise for you! Just reply to this message and we’ll make sure your well-earned token of appreciation is on its way 🚀 Think someone else deserves the spotlight next month? Drop their name in the comments below 💬 Want to be our next Community Member of the Month? Get involved, share what you know, start a convo, and spread the love with likes and comments ❤️ You never know... you could be next! 🎯Community Member of the Month - July 2025
We blinked and July was over! 🎉 But before we get too far into August, it’s time to celebrate someone who’s been making waves in the Dropbox Community. 🌟 Say hello to our Community Member of the Month for July … Shelladmin 👋 This month, Shelladmin stood out in a big way. As only a new member, they’ve set the bar high with their thoughtful and clear use of our brand new thread templates (you may have seen them when you are going to post something within our Help section). ✨ Their super helpful thread How can I see every folder in my Dropbox account in my macOS Finder? really grabbed our attention. Not only did they break down a tricky issue with clarity and care, but I know this thread will for sure help a bunch of future users tackle the same challenge with confidence. 💡📂 Thank you, Shelladmin! 😁 We’ve got a little surprise for you! Just reply to this message and we’ll make sure your well-earned token of appreciation is on its way 🎁🚀. Think someone else deserves the spotlight next month? Drop their name in the comments below 💬 Want to be our next Community Member of the Month? Get involved, share what you know, start a convo, and spread the love with likes and comments ❤️ You never know... you could be next! 😎Community Member of the Month - April 2025
April has come and gone, and as we ease into the longer, brighter days of summer ☀️, it's of course that time to shine a light on our Community Member of the Month for April. Just like springtime, our Community has been blooming 🌼 with support and good vibes ✨. This month was so brilliant, we've decided to celebrate not one, but two Community Members of the Month 🎉. Please join us in congratulating itahoki and mcmeloni 🙌 These two have gone above and beyond, showing what true Community spirit looks like 💙. Their kindness, insight, and eagerness to help others haven’t gone unnoticed 👏. itahoki shared thoughtful advice and steady encouragement throughout April. Always positive and engaged, their contributions have made a real difference. Just have a look at this helpful post from the 4th of April: mcmeloni jumped into a conversation and shared their experiences and how they fixed an issue. This interaction was also top-tier Community spirit and vibes: We’ve got a special surprise for the both of you! 🎁 Simply reply to this message and we’ll make sure your token of appreciation is on its way to you ASAP 🚀. Think someone else deserves to be next month’s Community Member of the Month? 🌟 Let us know in the comments below ⬇️. And if you want to snag the spotlight yourself, jump into the fun, share your knowledge, start conversations, and spread the love by liking and commenting 💙.Community Member of the Month - September 2025
Can you believe we’re already in October? Before we dive into cozy Autumn days, it’s time to celebrate another star in the Dropbox Community. ⭐ Say hello to our September Community Member of the Month… calmfrog 👋 This month, calmfrog impressed us with a response that was not only helpful but also a model of clarity and care. Check out this post here about duplicate sync icons. They broke down the issue step by step, making it easy for anyone - whether new to Dropbox or a seasoned user - to follow along if they had the same issue as them ✅ . That kind of thoughtfulness makes the Community a more welcoming, supportive, and valuable space for everyone 🤗 . It’s contributions like calmfrog's that remind us how powerful this Community is when members share knowledge with care. Thank you, calmfrog ! We’ve got a little surprise for you! Just reply to this message and we’ll make sure your well-earned token of appreciation is on its way 🎁🚀. Think someone else deserves the spotlight next month? Drop their name in the comments below 💬 Want to be our next Community Member of the Month? Get involved, share what you know, start a convo, and spread the love with likes and comments ❤️ You never know... you could be next! 😎Community Member of the Month - October 2025
The leaves are turning, the air is crisp, and it’s time to celebrate another shining star in the Dropbox Community! 🍂⭐ Say hello to our October Community Member of the Month… ccjc4sub This month, ccjc4sub stood out for their incredibly detailed and thoughtful response in the discussion about Dropbox icon overlays in File Explorer. Their explanation was so clear and easy to follow that it’s sure to help countless users in the future who come across the same issue. What really makes ccjc4sub a true community champion is their dedication - they didn’t just find a solution; they came back to share that their issue was resolved, ensuring others could benefit from the full story. That’s the kind of generosity and follow-through that keeps our Community thriving! Thank you, ccjc4sub for your time, clarity, and commitment to helping others. You make the Dropbox Community a better, more supportive space for everyone. We’ve got a little surprise for you! Just reply to this message and we’ll make sure your well-earned token of appreciation is on its way 🎁��. Think someone else deserves the spotlight next month? Drop their name in the comments below 💬 Want to be our next Community Member of the Month? Get involved, share what you know, start a convo, and spread the love with likes and comments ❤️ You never know... you could be next! 😎
