Learn how to make the most out of the Dropbox Community here 💙!
Online only option isn't working on Mac OS
Hey all, I've recently had some trouble with Dropbox files taking up hundreds of GBs on my Mac's internal storage. When I select "Make file online-only," nothing happens. My Dropbox version is 219.4.4463, and my macOS version is Sonoma 14.6.1. I’d appreciate any help! Thanks.Numerous technical issues with Paper App
Far too many issues to list here. Apart from the chaotic disaster of non-migrated and missing files, last year images disappeared in my Paper App for several months, despite the "specialist engineering team looking into it" (what a joke). The lastest fiasco is that links do not work across all of my Paper files in the App (the desktop version is fine). Could someone (serious) at Dropbox please inform your incredibly tolerant, long-suffering subscribers what on earth is going on? If the App is to be discontinued, which would appear to be the case judging by the fact that it has been abandoned (no updates since Version 262.2 over two years ago) could someone at least have the courtesy to let us know so we can stop paying for a ditched product and look for alternatives? This message is not intended to be disrespectful, quite simply like many of your users I have now completely run out of patience with this intolerable situation.Understanding A, B, C, and D Drives: What They Mean and How They’re Used
Hey there, it's Theresa here 👋. You might see me around the Community, popping into different threads and joining conversations and I often notice users looking for the best ways to manage their storage effectively 🚀. By default, Dropbox saves files on your computer’s internal drive, typically the C: drive 👨💻. But sometimes, you need a little extra space, and the D: drive can be a great alternative. It helps free up valuable room on your primary drive while still giving you seamless access to your important files. If you want to learn more about setting up Dropbox on an external drive, check out this guide. But what about those other drives? The ones labeled A: and B:? Why don’t modern computers use them? And what exactly does the C: drive do? Let’s take a nostalgic and practical dive into the world of drive letters and what they mean in computing 💻. A: and B: Drives Ah, the A: and B: drives - ancient relics of computing! Back in the day, these drives were the VIP section for floppy disks, the original storage superheroes of the 80s and 90s. For those lucky enough to have never experienced floppy disks, let me explain: they were small, portable, and could hold a whopping 1.44 MB to 2.88 MB of data. That’s right, an entire three documents …if you were lucky 💾. Modern computers no longer come with A: or B: drives, as the floppy disk has been banished to the land of obsolete tech alongside VHS tapes and Blockbuster memberships 📼. However, those letters are still reserved for these iconic disks, almost like a tribute to the O.G’s of storage - here, computers have to pay their respects to the ancestors too. C: Drive The C: drive is the most important and commonly used drive in a computer system. It is typically the main hard drive (HDD) or solid-state drive (SSD) that contains the operating system (like Windows), applications, and most of your files 💻. In modern Windows systems, the C: drive is like your default "everything" space. It’s where the system stores its most prized possessions, from system files to personal documents to that folder full of memes you forgot about. Installing Dropbox on your C: drive is a great way to store your cloud files locally on your computer while keeping them synced across all your devices. So, think of the C: drive as the top drawer of your desk: it holds all the stuff you need every day, the stuff you’ll probably need soon, and the stuff you just threw in there to deal with later. Keep it clean…or don’t - but either way, the C: drive is where it all goes down 👩💻. D: Drive The D: drive is the unsung hero stepping in when you need a little extra space. It’s like the spare room in your house, or that second closet where you shove everything when company’s coming over 🙊. The D: drive is typically assigned to secondary storage devices. This could be a second hard drive, an optical drive (AKA CD/DVD drives ..remember those?), or even a partition on the same physical hard drive as the C: drive. And let’s not forget its role as the go-to for removable storage like USB flash drives or external hard drives. (Hint: Set up Dropbox on you D: Drive for those "I’ll definitely organise this later" files) 👨💻. So, whether you're optimizing storage, decluttering your digital space, or just taking a trip down memory lane, it’s always good to know what’s going on behind the scenes 😉. And hey, if you ever need help managing your files, you know where to find me 👩💻. I’ll be around the Community, diving into conversations and helping out wherever I can. Got any storage tricks, you or even fun computer nostalgia to share 💾💿📼? Drop them in the comments.. I’d love to hear them!
Is there a Dropbox subscription between the 2 GB and the 2000 GB plans?
Hi there, I'm looking to move away from Google Drive since Google is now forcing an incredibly intrusive AI on us that is making it much, much harder for me to navigate my folders and there is no way to turn this AI off. I am currently paying Google $1.99 per month for 100 GB of storage. I was considering upgrading to more storage anyway, but paying $11.99 for 2 terabytes of storage when I only have 100 GB of content to store is not in the cards for me right now. Is there any storage level between 2 GB and 2,000 GB for DropBox? It seems like there should be a 200 GB level or at 500 GB level or something since there's a massive gulf between needing 2 GB of storage and needing 1,000 times that?
Searching for keywords in PDFs that have OCR doesn't return any result.
We recently digitized a bunch of historical materials for our organization and paid extra in the digitization to apply OCR to the PDFs. We then uploaded the files to our Dropbox account for shared storage, with the goal to be able to use Dropbox search to search through the historical materials. For instance, searching the name of one our steering committee members and pulling up all the historical PDFs that the individual was referenced in. However, the search doesn't seem to be working at all. It is the same when I used the Dropbox app on my computer. The only time the search seems to work, is when I open the document locally on my computer, close that document, and then search for a phrase I know is in the PDF. But I have to look at results that are "On My Mac" as opposed to results that are in my Dropbox folder. This isn't a feasible solution for us as there are many PDF documents we want to be able to search and we can't expect our team to have all of those files locally saved. I saw some discussions with similar issues but felt they weren't fully resolved. Please advise, thanks! -Paige
Add an option to prevent a thumbnail popup when taking a screenshot
When you use Dropbox desktop app on Windows and enable the option; "Save screenshots to Dropbox" a thumbnail of a screenshot appears at the corner of the screen when a screenshot is taken. This popup needs to be manually closed if you want to take another screenshot. There should be an option in the Preferences to prevent the popup.
Download infinitely stuck when downloading video as another resolution & extension.
I've been trying to download this video for a few days but I can't because it's always stuck in "Loading...". And never moves past that. [link removed as per Community Guidelines] I don't want to download it as .mov like it originally is, I want .mp4. So what I do is File>Save as>MP4 1440P. And then it says "Loading..." and stays like that forever. I've tried on Firefox and Edge with the same outcome.
