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Not understanding Dropbox
I don't understand much about Dropbox, and it is virtually impossible to get answers, but....Does Dropbox sometimes remove files from your folder without your request or permission? Just now, I received the following message: 1 day until expiration for Annette Hanshaw's RECORDINGS (1926-1934). Does that mean that Dropbox is going to remove a folder that I have put there? Why? What can I do? (4/27/25;8:41 AM PST)
Search is completely broken
I have uploaded a folder directly of files, where (public domain) books are organized in folders by author, and then as files for each book. I had evidence that a certain quote existed in the folder directory for a certain author. Emphases added for point of discussion later: The gulf which has long yawned between employers and employed is widening; and the distance between the avenues and the tenement houses is constantly becoming greater." đ When I search for âavenuesâ, I first find the right book (file), and then within the file I find the specific paragraph. đĄ When I search for âtenementâ, Dropbox tells me there is no such text in the directory. (I have since downloaded this plain text file, and Microsoft Word can find it easily). This has happened a couple of times, where I have evidence a quote exists, and I search using the Dropbox system, and it doesnât find it. My very vague impression is that this is a new behavior? đĄ When I search for âemployerâ, Dropbox gives me all sorts of files, specifically highlighting in several of the cases that it has found âemploymentâ. This is completely unacceptable, and if you are doing soft searches, it only wastes your CPU cycles. I have screen-grab proof of all of the above, if it helps to see.Sync conflict deleted everything in it...
Recently my PC crashed so while in the shop I set up my old laptop and put some Dropbox files in using selective sync (due to limited space)... Now I have my PC back and an important folder has a sync conflict with nothing in it... There is no duplicate folder and it only shows up on Mobile (which is the web) and on computer web access (with selective sync conflict) ... I do not know where the files are... Not in the trash on Dropbox and not in my recycle bin on PC... Please, someone help me find my missing files... (PS: They are images of the Book of Isaiah Scrolls that I created... ) I thought they would always be safe in Dropbox...Can deleted photos be retrieved from Deleted Files?
3 days ago I deleted some individual in-named, un-filed single iPhone uploaded pictures. A few minutes ago I tried retrieving some from the deleted files section and after adjusting the filters, nothing came up. (1)Is there a grace period for retrieving? (2)Are deleted files the only items retrievable and not individual un-filed pictures? Iâm a bit confused as to (3)what the difference between files and phone uploads and camera uploads are other than the obvious, deleting un-filed un-named singles individually to files having a name, files holding multiple pictures and ability to delete a whole file with pics all at once. (5)But with it being called â Deleted Filesâ, are they all considered the same when deleting and retrieving them? It seems that Dropbox puts all my uploaded unfiled and un-named singles under camera uploads or phone uploads, (6)which I suppose, they could be considered pre-named Dropbox files (7)Not sure if I can delete pictures as a whole from these (files?) (8)because when opened, the two prenamed dropbox file formats look different than that of a file I named. (9)Dropboxâs Camera uploads and Phone uploads (files?) would make more sense to me if i uploaded photos with a secondary device like a Nikon camera orâŠ..a Cannon. But all my Dropbox photo uploads are sourced from my iPhone camera. So that too is a bit confusing because I donât choose where my singles go. They just go. Sometimes they go to both prenamed Dropbox (files?) Iâve had Dropbox for 10 years. (10)Looking for answers.
Searching for keywords in PDFs that have OCR doesn't return any result.
We recently digitized a bunch of historical materials for our organization and paid extra in the digitization to apply OCR to the PDFs. We then uploaded the files to our Dropbox account for shared storage, with the goal to be able to use Dropbox search to search through the historical materials. For instance, searching the name of one our steering committee members and pulling up all the historical PDFs that the individual was referenced in. However, the search doesn't seem to be working at all. It is the same when I used the Dropbox app on my computer. The only time the search seems to work, is when I open the document locally on my computer, close that document, and then search for a phrase I know is in the PDF. But I have to look at results that are "On My Mac" as opposed to results that are in my Dropbox folder. This isn't a feasible solution for us as there are many PDF documents we want to be able to search and we can't expect our team to have all of those files locally saved. I saw some discussions with similar issues but felt they weren't fully resolved. Please advise, thanks! -Paige
A bunch of my files went to Zero Bytes on Mac
This issue was posted here like five years ago by a different user and the fix worked for them but I've encountered the issue now and the fix isn't working. Basically, I've got a new Mac, synced all my files from my old Mac but they're mostly showing up as Zero Bytes and they're not openable. I tried going to my preferences->Account->holding down the alt/option key and clicking "Fix Permissions". It prompts me for my computer password, I enter it, it seems to work but doesn't. So I do it again, then I receive the error message in Dropbox: "Dropbox was unable to fix permissions in your Dropbox. Please contact support if the problem persists." I'm on the basic plan, so I don't have access to proper support (bad show, guys) so I'm hoping someone can help.Space usage not accurate?
Hi, I am a free, non paid user. I recognize that I get up to 2Gb free storage space ... cool. I use it for a second online backup for mission critical home files, almost all only text, no images or videos or any files whatsoever that take up space. In testing, I checked the volume of saved files, and confirmed that I am using about 1.5Gb of space. Been like this for years. Yesterday, I updated these files to reflect a couple recent additions, minor text files, Kb in space used. Dropbox bumped up what it sees as the amount of space used, so it now thinks I am using almost 7Gb of space. I triple checked the two files totaling about 100Kb of space of new files, and even deleted a couple hundred Mb or no longer needed files ... but this number did not change, even after 24 hours. The problem is I lose sync capabilities, and receive endless, annoying popups that I can upgrade to a paid plan, which I dont need. I again ... then downloaded every file into a folder on my desktop, and tested the space used, and found out this was 1.4Gb, reflecting the addition of the two files and the above deletion of a couple hundred Kb old files. I tried permanently deleting all deleted files, and quadruple checked every dropbox folder for any files using up this space, but there literally is none. Every other Dropbox added access folder is empty. Dropbox is outwardly lying and scamming the amount of space I am using, to try to sell me a plan I dont want or need. QUESTION: has anyone else seen this behaviour, or know any tricks to make the interface show the actual amount of space used? Obviously given the scummies-ness of this behaviour, IF I was in the market for additional online storage ... I would never use dropbox ... not now.