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Unlink Dropbox app version 2.3.5.10 from android handset
Hello, I have an old android handset - HTC- One with Dropbox app version 2.3.5.10. I am unable to unlink device from Dropbox. A message occurs Error: ' you must be online to unlink. Check your connection or try again'. However, I am connected to WiFi. I can access the website on my other devices laptop and mobile, but the old handset is not listed on the basic Dropbox account I have. Appreciate if you can advise please. Thanks
Mac OS – files duplicated in Dropbox folder cannot be renamed or moved, just deleted.
To those Mac and Dropbox users still suffering this annoyance, there is a slightly easier way to resolve it than having to repeatedly quit the Dropbox app. In a Mac desktop window, click on the folder containing the duplicated file. Right click or ctrl click it. In the pop-up menu select 'Make available offline'. That resolves the issue for me for all files in that folder. It's as if Dropbox is unable to set the default for duplicated files on Mac to 'Available offline', even though that option is selected in 'Sync and storage'.
Can no longer add album art to mp3s in the Dropbox folder
Operating System: Windows 11 Home Dropbox App Version: 239.4.8301 Question or Issue As of last night, I can no longer add album art to mp3s using the program mp3tag. I seem to be able to edit all other metadata. This seems to only be a problem if the files are in my Dropbox folder! What I've tried: Editing other metadata fields. Worked fine. Pause Dropbox, in case it was mid-sync. Nope. And sync is up to date. Make a "new" version by converting the file (open in Audacity, copy waveform into a new window, export as mp3). Nope. Computer restart, several times as I went through the processes below. Moved files out of Dropbox and tried adding art. This was successful! I put the files back in Dropbox and tried to edit again, and could not. Upgrading Dropbox to latest version. Downgraded Dropbox a few versions. Upgraded again. Made sure mp3tag was up to date. Latest version release was from November 11, 2025, so it seems unlikely to have broken due to that long-ago update. Uninstalled Dropbox. Success! I was able to edit all mp3 files, no issue. Obviously, not ideal, because I need to back things up! Reinstalled Dropbox. Failure. Can no longer add album art. Checked if other kinds of files can be edited. Can edit images and .txt documents, stopped there. Issue really seems to just by album art for mp3s. Checked if files were read-only, they are not. Folders are marked as indeterminate, but this seems to be a Windows behavior. No hidden files found. Checked security/permissions. Authenticated users, SYSTEM, and Administrators have full permissions (except "Special permissions," which I wasn't able to enable for anyone.) Plain "Users" did not have write permission, but when I enabled write permission, this did not resolve the issue. I haven't tried messaging support, yet, since hopefully someone can guess what I'm missing.I get an error that my folder needs to be downloaded before deleting it from the desktop app.
Device M1 iMac Operating System/Browser (if using the web) MacOS Tahoe Dropbox App Version (if using the app) 238.4.6305 Question or Issue I attempted to copy the contents of my local Dropbox folder and paste them into another folder. My Dropbox folder remains intact. The files in the folder are available off line and online. I no longer needed the files to be copied and tried to delete the destination folder. When I did I got the following message. I think the issue may be related to the fact that the files are in some Dropbox database. Does anyone know how I can either end what ever process is running or down load the files so I can delete them? Thanks!Is there a way to see the number of files in a folder?
Good day fellow Drop Boxers :) I have a unique situation - I have let's call it a two sided folder collection - one side is used for Prospective Clients and the other Active clients, I have some subfolders that are called "Random Things" to be Filed, there are 6 of them, on the prospect side similar folders with Client names. I then injected a "Short cut" into said folders so once they are done and can be placed in the Active side of things they simply add to short cut and it comes into my sub-folders. What I am wondering very similar to text or emails - can a folder show how many files are within it at a glance or some kind of indicator? Does that make sense, just don't want to waste time over the day wondering if something is in any of these sub-folders to take action on. Thanks in advance for your input - Pat
