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emails
77 Topics
How to get the URL of an image for an HTML email?
I uploaded an image for use in an HTML email, then shared it and copied the link. After putting the link in my email, and testing the email, the image will not show up. It is just a broken link. I have not put it in a shared folder because I did not want users who get the email to be able to access the folder and its contents, but the file itself is shared. Am I using the wrong link?Solved15KViews0likes5Comments
Not receiving verification email, how can I verify my account?
I have not been able to receive verification email or password reset email. I've added no-reply@dropbox.com to my google contacts account. I've checked my spam folder. I've verified my address is correct. Please do help me sort this out Peter15KViews1like106Comments
Possible scam email sent directly from noreply@mail.hellosign.com
Hello! This morning I received a strange email from noreply@mail.hellosign.com and it was for a signature for a subscription for Geek $quad(?). It's $399 USD and I have no idea what this service would be for. I Googled the "customer support team" phone number and it came back as potentially being for an escort service in Florida. I checked my bank accounts, Paypal and Venmo, and don't see any pending charges. The signature request is also from an email and name I do not recognize and it appears they're a student at an Italian university(their email may have been hacked I'm guessing). So yeah, definitely not convinced this is a legit charge, but I can't lose $399 dollars either, so I guess I'm trying to see if this legit, or just spam. The fact that it was sent from a legitimate Dropbox email gives me pause. No, I did not click the links, but when I hover my cursor over the links in Chrome, I can see the URLs are for official Dropbox services. I called Geek Squad, just to confirm that there is no account in my name. I'm not sure if there's a specific way to contact Dropbox directly about this, or if this is the appropriate method. Thanks to anyone for offering help! [Removed as per Community Guidelines]Solved11KViews2likes13CommentsCommunications look like Spam
Hi. What's going on with your e-mailers or whoever there is spamming my mail every week. Headers: "Alert alert", "Open ASAP", "Review ASAP", "Attention!", "This is urgent". Please stop. You sound like some clickbait tabloid magazine trash. I don't mind if my dropbox is full, it's okay, and I will not upgrade my account. Get some journal and public relations education for your workers.Solved10KViews2likes13Comments
Why does Dropbox keep emailing me about billing after I've downgraded?
Donât know who is supposed to look at this, but I canceled my subscription to Dropbox (I wasnât using it; I donât need it.) via the Apple app just like the website tells me to do. Since then, I have been getting harassing emails from the Dropbox billing mail bot telling me they canât bill my credit card. No sh*t Sherlock ⊠I canceled the subscription ⊠and I did it before the renew process was to have begun. So why are you sending me emails, multiples even, each day when I have followed your process to unsubscribe, downgrade, and cancel billing? Now, Iâll be happy to pay Apple for the extra storage space if and when I need it.Solved9.3KViews3likes21Comments
False missleading emails
Just got a email with the Title "â ïžAction requested: ****, your files are about to stop syncing!" Only for it to be a sales email telling me to upgrade my accout The accout has be used to archive some stuff and has not been added to in ages and has over 400MB of the 2GB free. "NOTICE: ****, your files will stop syncing soon." "Your Dropbox storage is reaching maximum capacity. Adding one more file could fill up your accountâand keep you from syncing and accessing your files when you need them." Yes and adding 100 small files may not fill up or I may delete stuff to free space and it may never fill up This is nothing but false underhanded scare tactics spam to get people to upgrage. If this is not true please explain why my files will stop syncing Soon If I stay below my limits?7.6KViews9likes11Comments
How to email attachments to my Dropbox account?
I'm trying to automatically send attachments from my Gmail account to my Dropbox account. I had the email address and verified it, there's a folder for email attachments in my Dropbox folder and I forwarded an email to the Dropbox email but I can't find it or the attachment anywhere. Someone told me I need a third-party app, but I doubt that and think I may have missed something simple. Appreciate some help please (I'm, using a mac if that helps).Solved3.7KViews0likes8Comments
