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emails
18 TopicsMAIL: Eligibility confirmed: Luca, if you don't act now, you will lose access to your files!
Hi, I received a strange email but I don't trust it and would like to know if dropbox really sent it to me. the address I received it from is: no-reply@em-s.dropbox.com The body of the email is this: "Notice: synchronization of your files will be stopped soon, , Luca. We offer you access to up to 3 TB (3,000 GB) of space. You have limited space on Dropbox. If you try to add even one file, the account synchronization may be interrupted and you will not be able to access the files when you need them." Is it really dropbox or just a scammer?2.8KViews0likes2CommentsI've sent an invitation to someone to join Dropbox, but they haven't received my email. Any ideas?
I invited someone to join dropbox by adding their email. But they have not received the email. I double checked the email and it is correct. I wanted to invite so we could both receive more space. Can some help ? thanksSolved1.5KViews0likes10CommentsWeird email regarding my quota
I got this mail that said "Eligibility confirmed: PΓ€r, you'll lose access to your files if you don't act soon!" I don't understand why? They said I could upgrade and pay for more space, but what has that to do with losing access to my files? Looked legit, but is it a scam?1.4KViews0likes7CommentsGetting emails warning me my files will stop syncing due to full storage but I have a TB remaining
I'm getting these emails saying my storage limit has been exceeded but my account is only 50% full. I emailed Dropbox Support but they referred me here (even though I have a Plus account). Is anyone able to advise why I'm getting these emails and how to stop them? From: Dropbox <no-reply@em-s.dropbox.com> Sent: Friday, 29 September 2023 12:03 AM Subject: An important update for you, Jo: your account has exceeded the storage limit Take action to keep your files syncing across devices β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β β Hi Jo, Your files have stopped syncing because your Dropbox is full. Make sure you always have the latest version of your files across all linked devices by upgrading. Want to stop getting tips from Dropbox? Unsubscribe Dropbox, Inc., PO Box 77767, San Francisco, CA 941071.2KViews0likes5CommentsCan I have Dropbox not sync to my email address?
Can I use Dropbox (the free version with 2GB, no plans) without it syncing to my email account. If so, how do I do that? Currently it is linked to my email account and I log in using that method. I just want to stop it taking up my storage space.Solved1.2KViews0likes3CommentsCancelled sunscription, but storage is full
I cancelled my subscription in June since I no longer need Dropbox. I did not delete anything as I never saw anything that said I had to. However, I continue to get emails saying my storage space is over the limit. How do I stop this? Should I try to delete everything? How do I stop the emails? Thanks.668Views0likes3CommentsI lost 3GB of storage after my account was supposedly converted back to Basic.
Hi, I've had a Basic plan with 10.4GB of storage for years. I got an unexpected email yesterday saying I'm "back on Dropbox Basic" because my admin took no action on a free trial. I didn't sign up for a free trial, and I've never been paying. Any idea why I lost 3GB of storage capacity? How can I figure out what happened and how to fix it?455Views0likes21Comments"waiting for email verification" and my referral space hasn't been granted
in the last 6 monhts, I invited two people to Dropbox. One of whom is my student and the other one is my colleague. While both signed up and installed the app on their laptop and have been using it actively, I have yet to get my 1GB space (2*500MB). When I checked the status online, it still says "waiting for email verification". What the heck, 6 months? I contacted the support team and chatted with them, they just did not care and ended the chat as soon as they hear that I am not trying to upgrade to paid plan.Solved418Views0likes3CommentsWhat is Dropbox Analytics?
I have recently had a couple of Emails from Dropbox telling me that the free trial of Dropbox Analytics was about to end and the last one to say that it had ended. I wasnβt even aware that I was on a free trial for this product. It also states that I cannot now add new files to my Dropbox although I can access existing files. I pay annually for Dropbox Plus so why are Dropbox saying that I now canβt add new files?253Views0likes3Comments