2025 sparked some incredible conversations across our community 👩‍💻. Discover the highlights and see what’s ahead in 2026.

restore

30 Topics

If I unshared a folder, would that also remove its tinyurl?
I created a shared link for anyone with the link, and had tinyurl give it a nice short name without a tinyurl account so can't delete that. If I now unshare the folder in Dropbox that should kill the tinyurl from working, correct? Then can I rename the folder, share with a link again and get a different url to use? I know files have their own I'd and renaming will not affect the link you first got for sharing
Solved
Donald T.
14 days ago Place Create, upload, and share
8.5KViews
0likes
3Comments
Some of my files inside my Dropbox folder show up as zero bytes. Why is that?
When I save file, the file will appear in my DropBox, but when I open it the file is completely blank or only kept an older version of the document. I realized some of these "saved" items are being saved as Zero bytes. I am not sure why this is happening.
Solved
saguilar2012
17 days ago Place Create, upload, and share
35KViews
0likes
91Comments
Shared folder disappeared from my account (owner). How can I restore it?
I shared a folder (years ago) and now it has disappeared from my Dropbox, but still exists in the other person's Dropbox and still shows me as the owner. It is not in my deleted files. How can I recover access to the folder?
Solved
JoyceMR
9 months ago Place Create, upload, and share
431Views
0likes
6Comments
Is Dropbox Paper down? I'm missing some Paper docs
Is Dropbox paper down? I have a dozen of papers and they are all gone.
Solved
juchiast
9 months ago Place Create, upload, and share
996Views
0likes
23Comments
All Dropbox Paper docs disappeared
I need immediate help! All of my Dropbox Paper documents are completely gone — missing without any trace!This is an urgent situation that is severely impacting my work. I have checked multiple devices — everything is gone. I rely heavily on these documents for critical work. Please escalate this issue to your highest support level and respond ASAP. I need to know: What happened to my Paper docs? How can I recover them immediately? What steps are being taken to prevent this from happening again? This is critical and time-sensitive. Please reply urgently! Thank you.
Solved
Sarawut Burapapat
9 months ago Place Create, upload, and share
236Views
0likes
3Comments
I can't find a folder that was shared with me by my photographer.
Hi, My wedding photos and videos were shared with me via a Dropbox folder by my photographer. However, when I tried to download the folder recently, I couldn’t find it. Could you please guide me on how to recover it urgently? Any help would be greatly appreciated. Thanks
hemarajrevathy
10 months ago Place Create, upload, and share
89Views
0likes
2Comments
Missing files from a folder and the folder history is empty
Hello, in had some important files in a folder those files are not in the folder. Also the folder history is empty, what to do? Kind regards, Jaka
89jaka
11 months ago Place Create, upload, and share
141Views
0likes
6Comments
How can I log in to my account without having access to the email address?
I have a dropbox account connected to my yahoo email. I no longer have this email account (yahoo deleted it for inactivity) but I would like to reach the dropbox account connected to it. I have tried several times to log in using diffrent ways but nothing has worked. I would be so thankful for help in reaching all my old photos. Does anyone have advice?
kurthahmann
1 year ago Place Create, upload, and share
82Views
0likes
1Comment
Missing files and file contents after restoring my Dropbox to a new computer
I recently upgraded my iMac's to a new SSD because the old one was running with read/write errors frequently. After waiting for hours for the Time Machine to pour back my backed up data, I discovered that 4 month's of data (files and some contents in Excel files) gone missing! As if Dropbox has rolled back the contents of my account by 4 months. I tried going back to the Time Machine to see if I can access the missing files in Dropbox but to no avail. The Time Machine backup of Dropbox is just a shortcut! No Dropbox files were backed-up. Has anybody experienced what I am encountering?
gokenchung
1 year ago Place Create, upload, and share
2.5KViews
0likes
20Comments
Missing files and photos after adding them to Dropbox and syncing to a new laptop
I recently bought a new laptop and wanted to transfer all my files and photos over to it. Dropbox looked like an easy way to do it, but I am noticing many of my photos and files are missing from the new laptop. Dropbox is saying the sync is complete. Any assistance is welcomed.
Solved
JaneLH
1 year ago Place Create, upload, and share
2.4KViews
0likes
14Comments