Need to see if your shared folder is taking up space on your dropbox šØāš»? Find out how to check here.
security
6 TopicsLearn more about Dropbox Business security with our Trust Guide
Trust is the foundation of our relationship with millions of people and businesses around the world. We value the confidence you've put in us and take the responsibility of protecting your information seriously. To be worthy of your trust, we have built and will continue to grow Dropbox with an emphasis on security, compliance and privacy. You can learn more about how we build trust by visiting our Trust Guide.6.4KViews1like0CommentsUnderstanding A, B, C, and D Drives: What They Mean and How Theyāre Used
Hey there, it's Theresa here š. You might see me around the Community, popping into different threads and joining conversations and I often notice users looking for the best ways to manage their storage effectively š. By default, Dropbox saves files on your computerās internal drive, typically the C: drive šØāš». But sometimes, you need a little extra space, and the D: drive can be a great alternative. It helps free up valuable room on your primary drive while still giving you seamless access to your important files. If you want to learn more about setting up Dropbox on an external drive, check out this guide. But what about those other drives? The ones labeled A: and B:? Why donāt modern computers use them? And what exactly does the C: drive do? Letās take a nostalgic and practical dive into the world of drive letters and what they mean in computing š». A: and B: Drives Ah, the A: and B: drives - ancient relics of computing! Back in the day, these drives were the VIP section for floppy disks, the original storage superheroes of the 80s and 90s. For those lucky enough to have never experienced floppy disks, let me explain: they were small, portable, and could hold a whopping 1.44 MB to 2.88 MB of data. Thatās right, an entire three documents ā¦if you were lucky š¾. Modern computers no longer come with A: or B: drives, as the floppy disk has been banished to the land of obsolete tech alongside VHS tapes and Blockbuster memberships š¼. However, those letters are still reserved for these iconic disks, almost like a tribute to the O.Gās of storage - here, computers have to pay their respects to the ancestors too. C: Drive The C: drive is the most important and commonly used drive in a computer system. It is typically the main hard drive (HDD) or solid-state drive (SSD) that contains the operating system (like Windows), applications, and most of your files š». In modern Windows systems, the C: drive is like your default "everything" space. Itās where the system stores its most prized possessions, from system files to personal documents to that folder full of memes you forgot about. Installing Dropbox on your C: drive is a great way to store your cloud files locally on your computer while keeping them synced across all your devices. So, think of the C: drive as the top drawer of your desk: it holds all the stuff you need every day, the stuff youāll probably need soon, and the stuff you just threw in there to deal with later. Keep it cleanā¦or donāt - but either way, the C: drive is where it all goes down š©āš». D: Drive The D: drive is the unsung hero stepping in when you need a little extra space. Itās like the spare room in your house, or that second closet where you shove everything when companyās coming over š. The D: drive is typically assigned to secondary storage devices. This could be a second hard drive, an optical drive (AKA CD/DVD drives ..remember those?), or even a partition on the same physical hard drive as the C: drive. And letās not forget its role as the go-to for removable storage like USB flash drives or external hard drives. (Hint: Set up Dropbox on you D: Drive for those "Iāll definitely organise this later" files) šØāš». So, whether you're optimizing storage, decluttering your digital space, or just taking a trip down memory lane, itās always good to know whatās going on behind the scenes š. And hey, if you ever need help managing your files, you know where to find me š©āš». Iāll be around the Community, diving into conversations and helping out wherever I can. Got any storage tricks, you or even fun computer nostalgia to share š¾šæš¼? Drop them in the comments.. Iād love to hear them!6.3KViews3likes3CommentsMy password expired and I didnāt have my email anymore, and other account issues.
Hello again! Man it was so hot today I donāt think Iāll sleep again tonite. Another thing I wanted to share and maybe the most important thing I want to say is that I tried to login to my account after a long time (you know why š), and my password expired. Normally you can reset it with an email that they send to your email like this https://help.dropbox.com/accounts-billing/settings-sign-in/expired-password but the email I had was closed, so I couldnāt get a new password and I thought I was doomed. But the Dropbox people were able to help me reset it because I knew my Dropbox password. This was so great! Once I got in to my account, I changed my email address to my new one right off the bat. Hereās how https://help.dropbox.com/accounts-billing/settings-sign-in/change-email. I also changed my password to one thatās a little more tricky so no body can guess it. Hereās how https://help.dropbox.com/accounts-billing/settings-sign-in/password-reset I recommend that you also verify your email address right away. Not sure what things you canāt do with out this, but might as well do it. Hereās how https://help.dropbox.com/accounts-billing/settings-sign-in/verify-email By the way, if dropbox is sending you emails and you are not getting them, try checking the junk or spam folder in your email, and also add no-reply@dropbox.com to your email account contacts (this is in the link above too). When I logged in to my account all my files were missing. Like gone man. I was so upset because I had many pictures and music in there from the old days. I checked my email address in my accountās settings (hereās how https://help.dropbox.com/accounts-billing/settings-sign-in/account-settings) and it turns out I had logged in to the wrong account with a different email. I signed out and then signed in with the right email and I found my stuff all there. Whew!!! Also, I have my own computer now, a Dell Latitude 5400 laptop (it kind of sucks), but until I got it, I had to use other computers. I guess Dropbox knows when you are not using your computer because they wanted to send me a code (they called it a one time security code and it was 6 numbers long) to my email to let me sign in. I didnāt have that email either so the Dropbox people helped me get in my account again. Those guys are way cool! Anyway, I guess free dropboxes canāt email dropbox anymore, but I was able to send them a message from the canāt sign in to my account page at this internet address https://www.dropbox.com/support/sign-in-issues. One time they didnāt email me back, but I posted a message on facebook and those guys helped. Man I am using facebook now. Weird haha! And to end this session, Iāll tell you about my other dropbox account that was deleted. While I was away on my long vacation š I didnāt use my account for a long time. From what I understand you have to use your account at least one time a year. If you donāt, dropbox will send you emails that they will close your account. Well since I didnāt check my emails and didnāt sign in for more than one year, they closed my dropbox. They consider that an inactive account, and after they delete it there is no way to get it back or your files and stuff. Hereās more about this https://help.dropbox.com/accounts-billing/settings-sign-in/email-about-inactive-account I really hope all my comments will help people sometime. See you soon š1.6KViews0likes0CommentsWhy keeping an active email address can stop you getting locked out of Dropbox your account
*Note from Amy* Graham covers all of the most vital information here, but I just wanted to check in here as well, and ask if you have any experience with this issue? And to find out how best to share this info with new Dropbox Community members, to ensure that no one gets locked out of their account? Now, without further ado, on to Graham's wonderful piece. When you first signed up to Dropbox, you would have been asked to enter an email address to create your account. Whether itās Basic, Plus, Family or any Dropbox plan we have ever offered, an active email address has, and always will be, a non-negotiable condition of membership. Therefore, it is important to ensure youāre using an active email address with your Dropbox account. Explore how to change your email address if you need to, and what to do if youāve already lost access to your associated email address. Why is an email address important? There are a number of reasons why you need an active email address, most of them revolving around keeping your Dropbox account, and all of the files and folders you keep in it, safe. You can use it to sign in, to receive verification codes, and for changing your password, so itās a pretty important element of your Dropbox account. That being said, itās a very good idea to make sure you keep this email account active as long as you plan on using Dropbox. Look, weāve all had an email account at some stage in our life that we no longer have access to. To be honest, for most of us, itās probably more than one. Changing jobs, graduating from a school or university, or just changing email service provider, realising that your first email address (hotdude1999@hotmail.co.uk) isnāt really appropriate any more, there are any number of reasons why you might no longer have access to an email address, so itās important to be careful with the one you have associated with your Dropbox account, or you could risk losing access to you account and everything you have stored in it. To make sure this doesnāt happen, here are a few things you can do to make sure youāre never locked out in the cold when trying to sign in to your Dropbox account. How to change your Dropbox email address When it comes to making sure you donāt lose access to your email address, prevention is definitely the best course of defence. If the email address you used is one that is connected to a job or any form of institution and it is likely that you might lose it at some point in the future, you can simply change your email address to your personal email or one that you will always have access to. Itās a pretty easy process and you can do it by following these simple steps. Sign in to dropbox.com. Click your avatar (profile picture or initials) in the upper-right corner. Click Settings. Under the General tab, find your email address. Click Edit next to your email address. If you see Verify email instead of Edit, youāll need to verify your email address before you can change it. If you see an info icon (i inside a circle) instead of Edit, youāll need to contact your admin to change your email address. Enter your new e-mail, confirm e-mail, and Dropbox password. Click Update email. Weāll send a verification email to your new email address. Open the email, and click Verify your email. You can read more about changing the email address on your Dropbox account here . Stay logged in Depending on what Dropbox plan you are on, you are allowed to sign in to your account on a minimum of 3 different devices. You can choose from a phone, tablet, laptop, desktop or anything else that works for you. If you have a device that only you has access to and youāre happy enough to keep yourself signed in to Dropbox itās probably a good idea to stay logged in. The reason for this is, even if you lose access to the email address associated with your account, once youāre logged in on another device, you will still be able access your settings and do things like change the associated email address or reset your password. If youāve already lost access to your associated email address If youāve already lost access to your account, there are still a few things you can try to get back into your account. If you still know the email address and your password, you can try login as normal. If youāve been using your account regularly and youāre on a device that we recognize, this might work for you and if so you will be able to access your account settings to update your email address. If this does not work for you and you are asked to enter a code that was sent to your associated email address, the only way you will be able to get back into your Dropbox account is by entering this code. In this case, if your email account was with a former employer or school, you should contact them to see if they can reactivate your email address, otherwise you can contact your email service provider and try to regain access that way. Weāre all about keeping accounts as safe as they can be, whether itās using two-step verification or a password manager, if it helps keep things safe, we love it! Weād love to hear about the extra steps you take to help keep your account safe at all times. Let us know in the comments below.1.3KViews1like0CommentsUse Movebot to transfer files from one Dropbox account to another
Moving files from one place to another can be time consuming, but it doesnāt have to be. We mentioned before how you can use Movebot to transfer from a file storage tool over to Dropbox, and well, we realise you might need to transfer from one Dropbox account to another, without worrying about any files being forgotten in the process. Well, the good news is, Movebot can make that easy too! Migrating files from one Dropbox account to another: Migrating between Dropbox accounts is the same process as migrating from another tool to Dropbox, or from an on-premises file server to Dropbox, only difference is Dropbox will be both the source and destination platform in the migration. You can also migrate between Dropbox Personal accounts and Dropbox Business accounts. How to start the migration: If running a simple user to user migration, then Movebotās simple migration wizard is perfect. You will just need to configure Dropbox and the source and destination, select your source folders and where you want to migrate them to on the destination and then kick it off. Donāt worry, we have the steps outlined below. First things first, you need to get set up. Navigate to admin.movebot.io and create an account, on completion you will be taken into Movebotās dashboard. Create a new simple migration From the dropdown select Dropbox Personal or Dropbox Business from the list. You should receive a pop-up to provide Couchdrop access (Movebotās parent company). Once it has successfully connected Save and Configure Destination. You can now map what folders you wish to migrate from your source to destination and where you would like to migrate these folders to in the destination. Once youāre happy with your selection then Save and Finalize. You can now provide the migration a name (optional) and then start the migration by selecting Save and Kickoff and youāre set! The migration will start and vary in time depending on how much data there is to transfer, but once itās finished, you will receive an email or if you are following the migration as it happens, you will see a screen similar to the below showing that status of the migration. There you have it, a simple way to transfer all your files from one Dropbox account to another. We would love to hear how this would help you - tell us in the comments below how you use Dropbox, and any other tips you might want to know about.1.3KViews0likes0CommentsDo people back-up their Dropbox files?
Hi all, A recent cyber audit in our organisation recommended we back-up our entire Dropbox. We are an organisation of approx 50 employees. We use MFA for Dropbox access and use Dropbox exclusively for filing across the entire business. Does anyone else choose to back their Dropbox files up and why? The research I've done of Dropbox shows it to be pretty robust. I get a non-committal, politicians-style answer from the auditors, as to whether they think this is business essential or a nice-to-have, and am interested in what others opinions are. Thank you.1.2KViews0likes3Comments