We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Logged out of the Dropbox app and back in and now I have a 'Dropbox (old)' and a 'Dropbox' folder
Application Affected Synching files Device PC Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) Windows Desktop Question or Issue Had a funny problem with the Windows Explorer status icons not all being corrected, and saw a recommended to "simply" sign out of Dropbox and sign back in. Simple enough. Which I did. I then got a pop up asking me (telling me really) to rename my Dropbox folder. I said OK, and I now have a Dropbox and Dropbox (old) in the User directory. All of my files are in (old). None are in new. Every link on my PC to my old files is now of course broken. I paused syncing because I am worried Dropbox is going to try and create an entirely new copy of all of my files in the new Dropbox folder. Does anyone know what it going on here? And how to put things back to they way they were before? Why on earth would a logout/login totally reorganize all of my files??? I'm kind of dead in the water right now so any help would be greatly appreciated. Dropbox support seems to be non-existent.
How can I move my Dropbox files to a new computer?
Windows 11 Pro Dropbox I have this Dropbox installed on my now much older and computer and want to move this over to my newest, extremely faster new system. Both are on my home network. What is the step by step process to copy or move this data? When the move is complete there will be no new data sent to the old computer. The data is a massive amount of telescope images taken remotely and sent as taken to this account. The system is in California while I am in Virginia. Currently this account has just over 1TB of raw data to be moved. The old drive in the old computer will be removed and stored as a physical backup. I just want the quickest way to transfer the data please and the step by step process to accomplish this. I'm 71 years old, somewhat comfortable with computer systems however this new Windows 11 Pro will take some getting use to. The new computer has 2 - 2TB m.2 hard drives and 2 - 16 TB 3.5" hard drives. The second m.2 drive is mainly used as swap folder space for image processing. I've used Dropbox for years but know little of the inner workings. I install, usually with some issue it seems, then it just does its thing. Thanks, Steve
How do I stop Dropbox from showing on my C drive but keep it on my D drive
HI thanks for reading this. all of a sudden my dropbox is showing up on my c drive and my d drive Windows 10 bascially what's on the c drive is a duplicate of the d drive. As it is now dropbox is filling up my c drive and it's about to crash. i am not able to snyc as dropbox is saying i don't have enough hard drive space I've looked at other posts with similar issues but am not finding the fix. How do i stop dropbox from showing up on my c drive? I tried to delete a folder from my c drive but of course it deleted from dropbox.com it has not deleted from my d drive but that's a syncing issue i'd think I"ve tried https://help.dropbox.com/installs-integrations/sync-uploads/computer-backup Turn off computer backup..... To turn off computer backup: Click the Dropbox icon in your system tray (Windows) or menu bar (Mac). Click your profile picture or initials. Click Preferences. Click the Backups tab. Click Manage backup. I don't have the option to do this Uncheck the folders you’d like to stop backing up to Dropbox or uncheck My Mac/My PC to turn off backup for all folders at once. Click Save. Choose Keep content in folders on this PC/Mac or Leave content in Dropbox. If you choose Keep content in folders on this PC/Mac, the files and folders you stopped backing up can be found in their original folders on your computer. If you choose Leave content in Dropbox, new files you add to those folders will save to their original folders on your computer, but the files and folders you previously backed up to Dropbox with computer backup will remain in your Dropbox account. On your computer, they’ll be accessible by shortcuts, in their original folders, called “My files in Dropbox”. Note: If you see Set Up instead, it means computer backup is already off. "i see set up". Click Stop backup. dont' have this option Click Close.
