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42 Topics
brother printer/scanner cannot upload scanned document
it was working yesterday, now I have 2 Brother printers/scanner, different model that I try to scan and upload the scan on dropbox and it fail. Does dropbox have server down or any upgrades happen in last 24-48h??? And no, my space it not full (48%) and I can login into my account from computer. JCSolved17KViews0likes27Comments
Stop Dropbox desktop app automatically importing photos from memory card
Hi, I am new to the Dropbox way of life and have a question. When I plug in the memory card from my camera, the Dropbox page comes up to download my photos. I would like to disable this feature and return to the way things were set up before downloading Dropbox. Before then, my tool was the Microsoft editor. Thanks for any help you can offer...Mike in NHSolved15KViews0likes9Comments
I have to keep waking my phone up to upload (iOS 12)
I have an iPhone X with iOS 12 installed. I have location services turned "on." I am trying to upload about 1,000 photos to a Dropbox folder. Other apps like Google Photos will just upload in the background. There seems to be no way to get Dropbox to do this, so I have to keep waking up my phone. Is there a workaround? Is this a bug? Frustrating, as this will take days.Solved9.1KViews0likes4Comments
Adding Google Doc files to Dropbox Folder
I love this feature but it actually makes a copy of the document that is on Google Drive, which risks having people add edits in different places. Is there anyway to avoid this? Even if there was just an option to open the link to Google Docs from Dropbox. The only way to avoid this, it seems is to create the file in Dropbox itself first — rather than Google Docs.Solved6.3KViews1like6Comments
Problem with attachment in Apple mail
I work on a Mac Studio (chip M2) with mac os x sonoma 14.4. All my documents are synchronized in dropbox and I use the desktop version of dropbox I have a problem for a few days now that prevents me from attaching documents to emails with Apple Mail When I attach a document, apple mail indicates "download", but the attachment is never in the message. Although the email starts, the person receiving it is unable to read the document because it appears corrupted and weighs 0 kb. If I use Outlook, the problem does not exist. If i use another computer with Apple Mail and Mac OS X Sonoma, the problem does not exist. If I forward an email with a received attachment, the problem does not exist. If I save a received attachement and then I send a new message with this attachement saved earlier on my Mac, the problem does not exist. When I get an e-mail with attachments and I want to save the attachments, I choose the synchronized folder and it seems to save the files. Then when the folder opens, it is empty. Thanks for any help5.9KViews1like22CommentsEmail to Dropbox failed
I got an xxx@addtodropbox.com address. If any email is sent to that address, Dropbox saves its attachments to the Email Attachments folder in my Dropbox account. It works fine, except in one situation. In my Fastmail email account, I created a rule that automatically forwards certain emails to that addtodropbox address. I confirmed with Fastmail that the emails are being forwarded. Yet the attachments aren't being saved to my Dropbox account. Dropbox must have blocked the emails or didn't see the attachments. It works if I manually forward the emails, but not if they're forwarded with the rule. Anyone know why that's happening?5KViews0likes26Comments
I cannot upload Word or PowerPoint files to Dropbox
Hello, I wondered if someone had any advice please? All of a sudden, I can't seem to upload any Word or Power Point documents onto Dropbox. It has just stopped working. Excel files seem to be ok and I can create folders, I just can't seem to upload anything into them. Has anyone experienced this before or got any advice please? Many thanks Andrea3.9KViews0likes9CommentsUploading Microsoft Files from iPad Pro gets stuck on "upload pending".
Hello, I opened a Microsoft Excel file from the Dropbox app on my iPad Pro and I saved it after I made changes and it will not upload the new version into Dropbox, it just says "Upload Pending". I tried deleting the Dropbox app and deleting the Excel app off the iPad and I tried turning it off and back on and I also tried switching to a different network and nothing has worked so far. Please help! Thank you!3.4KViews1like6Comments
Data Migration from Sharepoint/OneDrive to Dropbox - Help
Hello I am new to Dropbox and I am currently setting up Dropbox (former Sharepoint/OneDrive user). I can't find a lot of information on how to migrate from Sharepoint/OneDrive to Dropbox almost all the information are the other way around. Are there some best practices or guidlines I can follow and use. Do tools for data migration from Dropbox exists? The only information I could find was movebot and Storage Guardian. Are there any reviews and helpful tips? Good to know: I have a lot of data 1.5 TB + which I want to migrate without loss. I would be really thankful I someone can provide me with detailled information about this topic or even a guidline. Thanks a lot.Solved3KViews1like2Comments
