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Forum Discussion
brian q.
7 years agoHelpful | Level 6
webhook on file/folder restores missing?
Don't think a webhook is triggered on restore of any object to a registered app.
Delete's work fine, creation of folders/file all register fine via a webhook.
But if you use the web app to restore a previously deleted object, no hooks triggered.
This makes it hard to resync to our apps on restored files without doing a non-event driven method of syncing (ie polling the entire world of our user base).
- DBX_Robert
Dropbox Staff
Brian, are you able to provide more detailed steps to reproduce the issue. I have tried to reproduce myself and am unable to. Any time I restore a deleted file or folder via the web interface, a webhook is triggered and received by my test app.
- brian q.Helpful | Level 6
Sure.
1. User Logs into their dropbox account via an internet browser (ie chrome, firefox, etc)
2. User deletes a folder
3. User recovers the folder via online methods
Items 1 and 2 do end up firing proper webhooks. Item 3, does not fire any notifier, ie that we need to do whatever we need to do in cases of files being 'undeleted'
- Greg-DB
Dropbox Staff
We'll need to investigate this specifically. Please open an API ticket with the following information for a case where you've seen this so we can work on tracking this down:
- the app key
- the webhook URI
- the user ID
- the timestamp of the restoration
Thanks in advance!
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