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SearchFiles Call with Salesforce works bot not properly
Good evening, I write as we are experiencing problems with the searchFiles call to the endpoint https://api.dropboxapi.com/2/files/search_v2.
I should mention that the API call is used by salesforce, so there is an integration that first generates the authentication token with Oauth2, and then makes the actual call, using only the "query" parameter in the body of the call.
The call works correctly, the response code is 200, however, depending on the salesforce user making the call sometimes finds the files, sometimes not. This is very strange, as the configured dropbox app is only one and the dropbox user is unique for all salesforce users. The value that is passed into the "query" parameter is the same for all users, so we cannot understand what is the reason for this difference in the behaviour of the call.
We look forward to your kind feedback,
thank you in advance
1 Reply
- Greg-DB
Dropbox Community Moderator
One reason for the search results being different across users is if the users have different contents in their accounts, e.g., if the relevant items are not currently mounted in an affected user's account. I see you also open a support ticket for this though, so we'll review this specifically for you and follow up with you there.
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