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Moishe's avatar
Moishe
Helpful | Level 5
6 years ago
Solved

.pdf files are supported but something went wrong.

got the following error ".pdf files are supported but something went wrong."
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  • Moishe's avatar
    Moishe
    6 years ago

    Never mind, meanwhile, figured out that it was a filter issue, thanks

Tecumseh's avatar
Tecumseh
New member | Level 2
4 years ago

I've had a Dropbox account for a long time. Today when I go to it and try to open .pdf files stored there I get this error message: ".pdf files are supported, but something went wrong." 

 

Does anyone have an idea why this is happening. 

 

Thanks - David

 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey Tecumseh, welcome to our Community! 

 

Does this happen to a specific browser? Can you also try an incognito mode on your current browser, or a totally different one just to see how it behaves? 

 

If you notice the same message, feel free to send me a screenshot, so I can have visual too. 

 

Thanks a lot! 

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