Your workflow is unique 👨💻 - tell us how you use Dropbox here.
Forum Discussion
MrSuddenJoy
1 year agoHelpful | Level 6
Files are supported but something went wrong
Im getting this message when trying to open .docx document that has been created by me some 30 minutes ago.
Hi there MrSuddenJoy - sorry to hear about this.
Could you please clear your browser's cache or try another browser and let us know how it goes?
Thanks so much!
3 Replies
Replies have been turned off for this discussion
- Walter1 year ago
Dropbox Community Moderator
Hi there MrSuddenJoy - sorry to hear about this.
Could you please clear your browser's cache or try another browser and let us know how it goes?
Thanks so much!
- MrSuddenJoy1 year agoHelpful | Level 6
WalterClearing cache helped. Thanks.
- Walter1 year ago
Dropbox Community Moderator
About View, Download, and Export
Get support with viewing, downloading, and exporting files and folders from your Dropbox account.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!