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stephbg's avatar
stephbg
Explorer | Level 4
8 months ago

3 months after subscription cancelation, all my files were uploaded and I cannot retrieve them.

I have a Mac. I have canceled my subscription to DropBox a few months ago, but I left my files in the dropbox folder. A few days ago, all the files were uploaded and are not available offline anymore...
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stephbg's avatar
stephbg
Explorer | Level 4
8 months ago

Thanks a lot, I was worried about files being stuck on the cloud.I regularly see this message "You've used 9,794% of your free storage, and your files may be deleted to bring your account within the storage limits. We’ll always notify you before deleting your files. Upgrade now." 

I understand that I have to move things out of the Dropbox folder so that they stop syncing, but I want to retrieve them first. And I ask for them to be made available offline, but it seems either slow or not working at all. Also, I have a VPN that kick in automatically and that seems to slow/stop downloads.

So I am waiting for folders to download and them move them out of Dropbox. Kind of a waiting game ;-)  Hopefully everything will be there. Thanks again.

 

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