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Forum Discussion
steveohm33
3 months agoHelpful | Level 5
After Effects with DB Desktop Sync - New, worse problem.
Device
(Mac Studio Ultra M2)
Operating System/Browser (if using the web)
(Sequoia 15.6.1)
Dropbox App Version/Browser Version
(232.4.5926
Question or Issue
My team is dead in the water on this, would appreciate a prompt reply.
There are many threads about opening a local-synced After Effects (AE) project, footage that is not synced (avail offline) will show as missing. (Unlike QT etc.) even though AE calls for the file, it doesn't automatically initiate a sync. I have always had this problem, and its awful, but My new problem in the last week is far worse:
In the past I would open my AE, hunt down ALL the missing footage sync it, but DONT relink it, THEN re-open the AE file. Huge pain. But it worked.
Now footage that was missing, but that I then synced, and re-opened is not being recognized 'file damaged or corrupt'. Even importing that clip to a new project. The ONLY ways to import is to rename it, or copy to a local drive. Then it imports fine.
(except I have hundreds of footage files in different locations)
I have not updated my AE, so I suspect it is a change with Dropbox.
IMPORTANT: The problem seems to only be with footage that AE attempted to link to - but found it wasn't synced. I do not have this problem with a new clip, that was never in the project.
1 Reply
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- steveohm333 months agoHelpful | Level 5
I found the short term solution to this is to delete user/library/appsupport/adobe/common...
Media Cache and Media Cache Files. restart.
But this is still something that really needs to be worked out. Happy to try to put your devs in touch adobe AE devs.
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