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Sumski1111's avatar
Sumski1111
Explorer | Level 4
1 year ago

Are the Dropbox servers down? I'm unable to download my files from the website.

Hello to all. I am unable to download files from dropbox server. On optical network with 300 Mbps dropbox via web browser pulling barely 20 - 30 kbps. Even is hard to acess the files on service. All ...
Mark's avatar
Mark
Icon for Super User II rankSuper User II
1 year ago

Hi Sumski1111 

Very unlikely due to the fact that you are only person whos reporting it - this place usually falls apart as soon as there's a service issue. 

 

Have you ran a traceroute to see where the issue is?

Sumski1111's avatar
Sumski1111
Explorer | Level 4
1 year ago

Hm, I don't know on what to make traceroute? ,did you mean dropbox link where data is shared on dropbox? 

What you mean is falling apart, are the whole dropbox infrastracture, servers, or here service when problems appears? 

I did even try to download on diferent sistem but the problem is same. Could this be problem with provider, or locking some ports? 

Kind Regards 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Hope it’s OK if I chime in, Sumski1111. Are you still having the same issue? 

     

    If yes, can you test this via another browser/incognito window and let me know what happens? 

     

    Finally, what’s the total size of files you’re trying to download?

    • dan_mt's avatar
      dan_mt
      Explorer | Level 4
      1 year ago

      I haven't had any issues today, hope this gets solved soon. 

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