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Smaranzky's avatar
Smaranzky
New member | Level 2
1 day ago

Audio is being transcribed in wrong language.

Device Lenovo ThinkPad X1 Carbon Gen 9 Operating System/Browser Windows 11 / Firefox Dropbox App Version/Browser Version Browser Version Issue: I have been using the transcription feature for ...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 day ago

Hi there, Smaranzky, welcome to our Community! 

Do you notice this type of behavior with all of your videos, or just some of them?

Can you use an entirely different browser, or incognito tab in order to see if the behavior remains the same there?

While you're at it, please make sure you clear the cache of the current browser, or disable any possible plugins, and check if there are any pending updates to be installed on your browser.

Lastly, could you please try moving the file to another folder before regenerating the transcript in question?

Keep me posted, and we'll take it from there!

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