Forum Discussion

adj7388's avatar
adj7388
Explorer | Level 3
3 years ago

Backups do not display on website.

I cannot display my backups on the website. The URL that is not working: https://www.dropbox.com/backup/all?_tk=web_left_nav_bar See screenshot below. That is what I see at the above URL.   Here'...
Dropbox Backup
Web
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi adj7388, and I am assuming you also get the same results when you try to access the link directly?

adj7388's avatar
adj7388
Explorer | Level 3
3 years ago

Yes, same result accessing the URL directly or via the waffle menu. In all browsers.

 

And here's what I see in the javascript console in Chrome:

 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi adj7388, can you also try an incognito tab on your browser? 

     

    If this doesn't work, can I send you an email, in order for us to have a closer look into this? 

    • adj7388's avatar
      adj7388
      Explorer | Level 3
      3 years ago

      Yes, same result in incognito mode. Chrome screenshot below. I didn't try in other browsers since it didn't seem likely to be different.

       

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hi adj7388, I just sent you an email, I'll see you there!

         

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