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Forum Discussion
amcoffice
3 years agoExperienced | Level 11
Bad search results on website and iPhone and iPad apps
Yet another search problem on Dropbox website (Windows 10 incognito), iPhone app, and on iPad app. (Yes, all of my apps are up to date.) I ran a search of CLL LJC and only got one result (a photo th...
Megan
Dropbox Community Moderator
3 years agoHi amcoffice, let's jump right into this!
Does this happen specifically when you search for CLL LJC, or with other files/folders too?
You mentioned this happens on both the website on your Windows 10, and your mobile app on your iOS devices, right? If you have any screenshots, they are more than welcome, in order for us to have visual too.
Keep me posted, and we'll take it from there!
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